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The purpose of this thesis is to examine the current state of the brick-and-mortar bookselling industry, with particular focus on independent bookstores and their strengths and weaknesses, and synthesizing recommendations for these bookstores to reinvent themselves in a rapidly changing market. This examination is highly relevant given recent concerns that,

The purpose of this thesis is to examine the current state of the brick-and-mortar bookselling industry, with particular focus on independent bookstores and their strengths and weaknesses, and synthesizing recommendations for these bookstores to reinvent themselves in a rapidly changing market. This examination is highly relevant given recent concerns that, with the rise of e-retailers like Amazon and the closure of bookstore chain Borders, brick-and-mortar bookstores may be superseded by new digital vendors. Independent bookstores are thought to be at a particular disadvantage to these retailers, given their limited size and resources, as well as the lack of capital or consumer base that a larger chain like Barnes and Noble can draw upon to invest in emerging technology. With these more limited financial opportunities, independent bookstores must find different ways to not only keep abreast of the technology that consumers are coming to expect from modern businesses, but attract customers.
To gain insight into the state of the industry and current position of independent bookstores, I will first examine the past fifty years of the brick-and-mortar bookstore, followed by a Porter’s Five Forces analysis of the industry threats and a SWOT analysis to compare the strengths and weaknesses of independent bookstores. Next, the patrons of independent bookstores will be discussed with a focus on the two largest consumer groups of Millennials and Baby Boomers, their characteristics, and the opportunities they provide to bookstores. After this there will be an exploration of the competitors to brick-and-mortar bookstores, focusing on Amazon and then touching on some of the other rivals to bookstores’ consumer base. The next section will be an in-depth analysis of a variety of bookstores across the United States, with attention to their successful practices, goals, concerns, and failures. First, there will be a comparison of industry success and failure through case studies of Borders and Powell’s bookstores. Next, there will be a comparison of five beloved independent bookstores across the country to share their varied competitive advantages that are the secret to their success. Finally, there are primary source interviews with the employees of three major Phoenix bookstores, which provide insight into the goals, current projects, attitudes, and inner strengths of these businesses. Finally, the thesis will conclude with a section offering solutions and suggestions for independent bookstores to pursue based on the primary and secondary research discussed above. These recommendations are focused on five key areas:
• Community
• Consumers
• Store Design
• Technology
• Diversification
Ultimately, the information provided by this research and these interviews indicates that while vital business changes are being pursued by independent and chain bookstores across the United States, the independent bookstore shows no signs of disappearing in favor of online vendors or e-readers.
ContributorsPorrell, Kelly Maria (Author) / Montoya, Detra (Thesis director) / Schlacter, John (Committee member) / School of Historical, Philosophical and Religious Studies (Contributor) / Department of Marketing (Contributor) / Barrett, The Honors College (Contributor)
Created2017-05
Description

The NCAA’s legalization of athletes to profit off of their own name, image, and likeness (NIL) was met with mixed response from fans of collegiate sports. A popular talking point among people against NIL was that its legalization would cause talented athletes to “follow the money” and increase the recruiting

The NCAA’s legalization of athletes to profit off of their own name, image, and likeness (NIL) was met with mixed response from fans of collegiate sports. A popular talking point among people against NIL was that its legalization would cause talented athletes to “follow the money” and increase the recruiting quality at schools where NIL opportunities were plentiful. In essence, a theoretical “talent gap” would form due to this movement of athlete talent. The goal of this paper is to determine the talent gap’s existence or lack thereof while also setting stakeholders directly involved with NIL deals (colleges, businesses, companies) up for success in the age of NIL. This was executed first through the issuance of a survey that collected five categories of data: fandom and interest in college sports, industry sector interest, NIL preferences (structure, money, form), NIL recruiting preferences, and demographics. Following this collection of survey data, recruiting and transfer data for the years 2011-2023 was obtained and analyzed to determine the influence of specific variables in the recruiting process. The survey used in this paper was sent out to over 300 Arizona State University students from Dr. Eaton’s fall semester marketing class, with 158 participants filtered out in order to exclusively measure the responses of students with a similar perspective to athletes. The recruiting and transfer data was derived from the recruiting websites 247 Sports, Rivals, and On3 sports, with On3 Sports additionally providing NIL valuation estimates. Findings from the survey and recruiting data analysis could neither prove or disprove the existence of the theorized athletic talent gap. Results suggest that football or basketball program prestige is the true primary driver of talent movement, not NIL. Businesses looking to issue NIL deals should focus on the marketing obligations and payment structure of the deal rather than payment value, as money does not significantly influence the decision to take an NIL deal offer.

ContributorsSchmelzeis, Paul (Author) / Eaton, John (Thesis director) / Lee, Christopher (Committee member) / Barrett, The Honors College (Contributor) / Department of Marketing (Contributor) / Department of Finance (Contributor)
Created2023-05
ContributorsSchmelzeis, Paul (Author) / Eaton, John (Thesis director) / Lee, Christopher (Committee member) / Barrett, The Honors College (Contributor) / Department of Marketing (Contributor) / Department of Finance (Contributor)
Created2023-05
ContributorsSchmelzeis, Paul (Author) / Eaton, John (Thesis director) / Lee, Christopher (Committee member) / Barrett, The Honors College (Contributor) / Department of Marketing (Contributor) / Department of Finance (Contributor)
Created2023-05
Description

This paper analyzes different issues within collegiate athletics. Further, it provides a roadmap for how leaders in collegiate athletics can better make decisions involving conference membership and media rights decisions that directly serve the interests of student-athletes, the athletic department, and the entire university community. Relevant literature is addressed in

This paper analyzes different issues within collegiate athletics. Further, it provides a roadmap for how leaders in collegiate athletics can better make decisions involving conference membership and media rights decisions that directly serve the interests of student-athletes, the athletic department, and the entire university community. Relevant literature is addressed in the literature review section regarding the financial components of college athletics and how conference realignment impacts different financial elements of the athletic department and university. Also, the literature review section focuses on how conference realignment decisions impact rivalries. The last part of the literature review focuses on a more contemporary analysis involving conference realignment and how changing some of the financial structures within college athletics would result in a more equitable and fair landscape regarding gender equity. Using data from the Knight-Newhouse College Athletics Database, financial data related to Texas A&M University, the University of Nebraska-Lincoln, and the University of Maryland-College Park were analyzed to determine how these three institutions were affected by their decisions to change conferences within the Power V. Each of these institutions athletic departments finances, including specific revenue and expense categories, were affected differently by their decision to change conferences, but this data can serve as an important indicator for how universities that are currently choosing to change conferences will be affected. Then the next portion of this paper involved primary data collection, where the sample consisted of Arizona State University Introduction to Marketing students. This survey focused on measuring the opinions of college sports fans regarding various issues and topics related to college athletics, including the role of college athletics within the university, conference realignment, the importance of rivalries, and media rights. Lastly, this paper includes an analysis and comparison of survey data from the University of California Office of the President, where UCLA student-athletes comprised the survey population. This survey focused on UCLA student-athletes’ opinions regarding UCLA’s decision to join the Big Ten conference.

ContributorsKole, Edward (Author) / Eaton, John (Thesis director) / McIntosh, Daniel (Committee member) / Barrett, The Honors College (Contributor) / Department of Marketing (Contributor)
Created2023-05
Description
This paper analyzes different issues within collegiate athletics. Further, it provides a roadmap for how leaders in collegiate athletics can better make decisions involving conference membership and media rights decisions that directly serve the interests of student-athletes, the athletic department, and the entire university community. Relevant literature is addressed in

This paper analyzes different issues within collegiate athletics. Further, it provides a roadmap for how leaders in collegiate athletics can better make decisions involving conference membership and media rights decisions that directly serve the interests of student-athletes, the athletic department, and the entire university community. Relevant literature is addressed in the literature review section regarding the financial components of college athletics and how conference realignment impacts different financial elements of the athletic department and university. Also, the literature review section focuses on how conference realignment decisions impact rivalries. The last part of the literature review focuses on a more contemporary analysis involving conference realignment and how changing some of the financial structures within college athletics would result in a more equitable and fair landscape regarding gender equity. Using data from the Knight-Newhouse College Athletics Database, financial data related to Texas A&M University, the University of Nebraska-Lincoln, and the University of Maryland-College Park were analyzed to determine how these three institutions were affected by their decisions to change conferences within the Power V. Each of these institutions athletic departments finances, including specific revenue and expense categories, were affected differently by their decision to change conferences, but this data can serve as an important indicator for how universities that are currently choosing to change conferences will be affected. Then the next portion of this paper involved primary data collection, where the sample consisted of Arizona State University Introduction to Marketing students. This survey focused on measuring the opinions of college sports fans regarding various issues and topics related to college athletics, including the role of college athletics within the university, conference realignment, the importance of rivalries, and media rights. Lastly, this paper includes an analysis and comparison of survey data from the University of California Office of the President, where UCLA student-athletes comprised the survey population. This survey focused on UCLA student-athletes’ opinions regarding UCLA’s decision to join the Big Ten conference.
ContributorsKole, Edward (Author) / Eaton, John (Thesis director) / McIntosh, Daniel (Committee member) / Barrett, The Honors College (Contributor) / Department of Marketing (Contributor)
Created2023-05
Description
This paper analyzes different issues within collegiate athletics. Further, it provides a roadmap for how leaders in collegiate athletics can better make decisions involving conference membership and media rights decisions that directly serve the interests of student-athletes, the athletic department, and the entire university community. Relevant literature is addressed in

This paper analyzes different issues within collegiate athletics. Further, it provides a roadmap for how leaders in collegiate athletics can better make decisions involving conference membership and media rights decisions that directly serve the interests of student-athletes, the athletic department, and the entire university community. Relevant literature is addressed in the literature review section regarding the financial components of college athletics and how conference realignment impacts different financial elements of the athletic department and university. Also, the literature review section focuses on how conference realignment decisions impact rivalries. The last part of the literature review focuses on a more contemporary analysis involving conference realignment and how changing some of the financial structures within college athletics would result in a more equitable and fair landscape regarding gender equity. Using data from the Knight-Newhouse College Athletics Database, financial data related to Texas A&M University, the University of Nebraska-Lincoln, and the University of Maryland-College Park were analyzed to determine how these three institutions were affected by their decisions to change conferences within the Power V. Each of these institutions athletic departments finances, including specific revenue and expense categories, were affected differently by their decision to change conferences, but this data can serve as an important indicator for how universities that are currently choosing to change conferences will be affected. Then the next portion of this paper involved primary data collection, where the sample consisted of Arizona State University Introduction to Marketing students. This survey focused on measuring the opinions of college sports fans regarding various issues and topics related to college athletics, including the role of college athletics within the university, conference realignment, the importance of rivalries, and media rights. Lastly, this paper includes an analysis and comparison of survey data from the University of California Office of the President, where UCLA student-athletes comprised the survey population. This survey focused on UCLA student-athletes’ opinions regarding UCLA’s decision to join the Big Ten conference.
ContributorsKole, Edward (Author) / Eaton, John (Thesis director) / McIntosh, Daniel (Committee member) / Barrett, The Honors College (Contributor) / Department of Marketing (Contributor)
Created2023-05
ContributorsKupfer, Michael (Author) / McIntosh, Daniel (Thesis director) / Eaton, John (Committee member) / Barrett, The Honors College (Contributor) / Department of Marketing (Contributor) / School of Mathematical and Statistical Sciences (Contributor)
Created2023-05
ContributorsKupfer, Michael (Author) / McIntosh, Daniel (Thesis director) / Eaton, John (Committee member) / Barrett, The Honors College (Contributor) / Department of Marketing (Contributor) / School of Mathematical and Statistical Sciences (Contributor)
Created2023-05
Description

Student sections at college sporting events are an integral part of the collegiate experience. They provide a heightened atmosphere and passion that professional teams can not always attract. They are an exciting social event for students to be a part of a larger community. The student section also represents a

Student sections at college sporting events are an integral part of the collegiate experience. They provide a heightened atmosphere and passion that professional teams can not always attract. They are an exciting social event for students to be a part of a larger community. The student section also represents a new potential market base for athletic departments. If students don't go to games, they have less of an emotional attachment when it comes to giving back to their alma mater in their peak earning years. (Dodd, 2022). Therefore, it is vital to understand the factors that influence a student’s intention to return to future games and, in recent years, the decline in student attendance. There are many variables that contribute to student attendance, so a study was developed to attempt to predict a student’s intention to return to future Arizona State University basketball games. There are multiple factors that are considered when determining the attendance such as the demographics of the student or their level of fandom. In addition, other factors such as social media use can influence a student’s intention to return. A statistical analysis was performed to determine which of these factors are most important in order to build a model to predict intention to return. An exploratory factor analysis will be used to determine which variables of the survey are correlated and measure similar factors. Then regression techniques will help analyze each independent variable to determine their importance and relevance. Through these techniques, it was found that satisfaction of stadium factors, sport club participation, on-campus housing, athlete’s social media, and total attendance positively impact attendance while importance of stadium factors, interest in fan loyalty programs, and employment status negatively impact attendance. The following report will include details of the analysis. The model that was developed will help universities narrow the potential variables that impact student attendance to assist in future research.

ContributorsKupfer, Michael (Author) / McIntosh, Daniel (Thesis director) / Eaton, John (Committee member) / Barrett, The Honors College (Contributor) / Department of Marketing (Contributor) / School of Mathematical and Statistical Sciences (Contributor)
Created2023-05