Filtering by
- All Subjects: User Experience
- Creators: Human Systems Engineering
Inspired by "A Work-Centered Approach to System User-Evaluation" by Roth (2021) and UX design principles, this thesis project aims to determine the usability levels of the ASU Class Search System to locate pain points and provide appropriate recommendations. The ASU class search system allows students to complete the necessary tasks, but the user experience is frustrating due to unnecessary scrolling, clicking, and searching. The user evaluation confirms that some improvements could be made to the class search system to improve its utility and usability. The main improvements suggested in this work address filter and navigation inconsistencies, an overwhelming amount of scroll real estate, minor design inconsistencies, minor jargon and content inconsistencies, scroll stoppers, and guide support.
These difficult flowcharts and confusing websites have a huge impact on a student’s ability to adequately receive the information they need and, in the end, can have a negative impact on their ultimate decision when deciding if Barrett is right for them. A better user experience can be a more effective way of displaying information to students. A better design that allows to user more interaction would allow for the user to better understand the information they are presented. Instead of a monotone flowchart displaying the requirements necessary to graduate with honors status, A web application where a user can input their information and get an output of the necessary requirements tailored to the unique circumstance would be more informative, useful, and easier to use. The web app would take information such as a student’s year, whether it be an incoming freshman or transfer student, and their current and previous course credit to determine the specific number of honors credits, The Human Event courses, and Thesis project required for this user to complete the requirements for Barrett Honors College. This application would give the user a better understanding of what is required of them and in turn lead to a better user experience.