Matching Items (13)

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Consulting FedEx: An ePro Catalog Improvement Project

Description

The aim of this thesis is to improve the user experience within FedEx's eProcurement system, directly address feedback received from customer surveys, and to make recommendations for the Sourcing and

The aim of this thesis is to improve the user experience within FedEx's eProcurement system, directly address feedback received from customer surveys, and to make recommendations for the Sourcing and Procurement Division within FedEx. In the first part, the overall client engagement is outlined with the specific timeline between New Venture Group and FedEx. The thesis encompasses three deliverables that were integral parts to the semester-long consulting engagement. The thesis then dives into methodology and each deliverable individually. After months of conference calls and best practice research, consulting efforts are summarized in the results. In a detailed discussion sections, the thesis forecasts opportunities for FedEx within sourcing and procurement. Here, the thesis draws on sources from various companies and research. Furthermore, overall recommendations are given to FedEx and acknowledgements are made. In conclusion, the thesis hopes to offer FedEx improvements to leverage improved functionality of eProcurement that will become available in the next upgrade of the Performance Management System.

Contributors

Agent

Created

Date Created
  • 2016-12

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The Procurement Predicament: Replacing 214 Print Devices Across the Nation

Description

Replacing 214 print devices at 24 different sites across North America seemed
like an impossible project for me to manage just one year ago. Having just learned
about

Replacing 214 print devices at 24 different sites across North America seemed
like an impossible project for me to manage just one year ago. Having just learned
about procurement a semester ago, and having little experience in the corporate world, I
set out as an intern at a company I will refer to as Company A, to undertake this project
with much to learn. I soon learned that replacing printers was not so simple, having to
first complete a contract that been worked on for almost two years. Following that, I had
to build relationships both internally and externally, establishing myself as the project
manager with both the vendor and Company A’s internal team. I sought to achieve
accuracy and efficiency, frequently communicating and verifying inventory before finally
beginning to replace printers across North America. After 7 months of hard-work,
collaboration, and communication, Company A was able to successfully receive all their
new print devices.
Along the way, I learned several lessons regarding goal setting, bottlenecks, and
communication. As the project kept receiving continual delays, I realized the
nonobtainable timeline and goals that were established. I also soon found bottlenecks
were constantly being avoided and pushed into the background, before growing into
large issues as the project progressed. One of the largest bottlenecks being an internal
disagreement on the secure print feature of the print devices. Finally, I found
communication between internal teams was not enough in reducing conflict and
increasing efficiency. From my experience with this project and as an intern, I have
learned many lessons that I will utilize in my professional career in the supply chain
field.

Contributors

Agent

Created

Date Created
  • 2020-05

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JOB ORDER CONTRACTING COST AND BENEFITS ANALYSIS RESEARCH

Description

The Performance Based Studies Research Studies Group (PBSRG) at Arizona State University (ASU) has been studying the cause of increased cost and time in construction and other projects for the

The Performance Based Studies Research Studies Group (PBSRG) at Arizona State University (ASU) has been studying the cause of increased cost and time in construction and other projects for the last 20 years. Through two longitudinal studies with a group of owners in the state of Minnesota (400 tests over six years) and the US Army Medical Command (400 tests over four years), the client/buyer has been identified as the largest risk and source of project cost and time deviations. This has been confirmed by over 1,500 tests conducted over the past 20 years. The focus of this research effort is to analyze the economic and performance impact of a delivery process of construction called the Job Order Contracting (JOC) process, to evaluate the value (in terms of time, cost, and customer satisfaction) achieved when utilizing JOC over other traditional methods to complete projects. JOC's strength is that it minimizes the need for the owner to manage, direct and control (MDC) through a lengthy traditional process of design, bid, and award of a construction contract. The study identifies the potential economic savings of utilizing JOC. This paper looks at the results of an ongoing study surveying eight different public universities. The results of the research show that in comparison to more traditional models, JOC has large cost savings, and is preferable among most owners who have used multiple delivery systems.

Contributors

Agent

Created

Date Created
  • 2015-12

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Applying Blockchain Technology to Procurement at Bechtel

Description

The purpose of this thesis is to explore how Blockchain technology can help solve problems large corporations commonly face. For example, it is a common problem for large businesses and

The purpose of this thesis is to explore how Blockchain technology can help solve problems large corporations commonly face. For example, it is a common problem for large businesses and organizations to manage sales contracts with thousands of items on them. Likewise, it can be difficult to accurately monitor complex payment histories with thousands of items on them. Another issue is the difficulty that is introduced when making periodic reconciliations based on separate recording systems. At a broader level, some organizations may hesitate to do business with new strange companies or oversea companies for the first time because they do not trust that the other organization can deliver what they promise. Such problems cost organizations a lot of money, effort, and time to solve. However, Blockchain technology, first developed in 2009, could revolutionize how the business community deals with these common problems. The shared and immutable ledger on Blockchain can help organizations to keep track on transactions, manage the contracts in a smarter way, ensure correct purchase history records, eliminate the periodically reconciliation processes, and provide visibility for real-time transactions.

Contributors

Agent

Created

Date Created
  • 2018-05

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How Local Governments and their Vendors Influence Sustainable Purchasing Policy Success

Description

This research seeks to identify key influencers on a relatively new type of policy instrument, the Sustainable Purchasing Policy, in the local government context. Specifically, we analyze how vendor relationships

This research seeks to identify key influencers on a relatively new type of policy instrument, the Sustainable Purchasing Policy, in the local government context. Specifically, we analyze how vendor relationships and organizational capacity affect perceived Sustainable Purchasing Policy success. Using statistical analysis on a nationally distributed survey to city directors as well as interviews with city purchasing agents, we are able to identify what factors are likely to lead to successful policy implementation. Our findings show that cities benefit from their vendors providing reliable information regarding sustainable offerings, that vendors offering sustainable goods need superior technical capabilities to compete in a cost-driven environment, and that purchasing agents require support from a city’s top management if they want to successfully implement sustainable purchasing. Future avenues for research are discussed.

Contributors

Agent

Created

Date Created
  • 2020-05

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Procurement in Public & Private Hospitals in Costa Rica and Australia: the Roles of Centralization & Policy

Description

This article summarizes exploratory research conducted on private and public hospital systems in Australia and Costa Rica analyzing the trends observed within supply chain procurement. Physician preferences and a general

This article summarizes exploratory research conducted on private and public hospital systems in Australia and Costa Rica analyzing the trends observed within supply chain procurement. Physician preferences and a general lack of available comparative effectiveness research—both of which are challenges unique to the health care industry—were found to be barriers to effective supply chain performance in both systems. Among other insights, the ability of policy to catalyze improved procurement performance in public hospital systems was also was observed. The role of centralization was also found to be fundamental to the success of the systems examined, allowing hospitals to focus on strategic rather than operational decisions and conduct value-streaming activities to generate increased cost savings.

Contributors

Agent

Created

Date Created
  • 2015-05

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A Value-Based Approach to Writing an RFP, and Applied Case Example

Description

Services procured by government agencies are often ridden with delay and costly change orders. Government agencies may react to these failures by implementing restrictive terms and conditions intended to ensure

Services procured by government agencies are often ridden with delay and costly change orders. Government agencies may react to these failures by implementing restrictive terms and conditions intended to ensure that the service is delivered on time and within budget. While potentially helpful (and nearly always counterproductive), this approach often fails to recognize the cause of the procurement failure \u2014 inadequate request for proposal (RFP) draftsmanship. The RFP must provide the vendor, or service provider, with a comprehensive understanding of the client's motivations for soliciting the bid, the environment in which the materials and services will be utilized, and accurate specifications for those materials and services. In summary, the RFP must be a clean and concise roadmap of client expectations. This thesis describes, for the novice RFP drafter, a value-based approach to preparing a request for proposal.

Contributors

Agent

Created

Date Created
  • 2018-05

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Creating a Tool to Simplify and Automate the Vendor of Record Program for a Public Institution

Description

A public North American university needed a tool to automate their Vendor of Record rotation program. The goal was to give each vendor in the program fair opportunities and to

A public North American university needed a tool to automate their Vendor of Record rotation program. The goal was to give each vendor in the program fair opportunities and to be open and honest with how vendors were selected. This tool was created in Microsoft Excel with VBA to code macros. The three major Excel sheets are the Masters, the FM Interface, and the Executive Interface. The Masters act as a database and house data for each project. It is a plain Excel worksheet populated with tables. The FM Interface is a macro-enabled Excel workbook. It is distributed to every Facilities Manager in the program. The FM Interface communicates with the Masters in the background. The FMs use the various inputs and buttons to go through every step of procuring a project. They start by initializing a project, and are given a generated list of vendors who are qualified. This list is automatically rotated for every project. Then they fill in an RFQ and it is automatically emailed to the required vendors. When the Facilities Manager receives every quote, they input them into the program and they are saved to the database. When the project is complete, the manager must fill out a satisfaction survey to measure safety, cost, schedule, and quality of work. This is the main method of tracking vendor performance. The last sheet, the Executive Interface, is given only to the administrator of the program. It generates various reports, such as vendor performance, FM performance, and insurance status. It also has many administrative functions including insurance updating, vendor input, and delete project/vendor. The automated tool has been used without error on over 50 projects by 11 different Facilities Managers. The university's Facilities Management team is pleased with the automated process.

Contributors

Agent

Created

Date Created
  • 2016-12

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Improving the Saudi Arabia Procurement System: Perception and Development of the Construction Industry

Description

ABSTRACT

The current Saudi Arabian (SA) procurement system leads to many losses in money and benefits in projects. Also, the use of the traditional procurement system in SA has been identified

ABSTRACT

The current Saudi Arabian (SA) procurement system leads to many losses in money and benefits in projects. Also, the use of the traditional procurement system in SA has been identified as one of the causes for poor performance in the delivery of construction and the major risk to the SA government. A questionnaire has been developed and carefully designed based on literature review. The purpose of the survey was to identify the validity of the recent claims that the procurement system in SA is broken and to improve the current SA procurement system. The questionnaire was sent out to 1,396 participants including included 867 engineers, 256 consultants, 93 contractors, 35 owners and 132 architects and 13 academics.

All participants have been registered and licensed professionals at the SA Council for professional engineers, who work in both private and public sectors. The participants are interested in the SA procurement and contracts system with experience ranging from one to more than twenty-five years with the majority of twenty-five years of experience in common construction sectors such as; residential and commercial buildings, healthcare buildings, industrial building and heavy civil construction.

Most of the participants from both private and public sectors agreed with the survey questions subject matter regarding: zone price proposals, contractors' evaluation, risks, planning, projects' scope, owners concern and weekly risks reports (WRR). The survey results showed that the procurement system is the major risk to projects, affects construction projects negatively and is in need of improvement.

Based on the survey and literature review, a model, called Saudi government performance procurement model (SGPPM), has been developed in which the most expert contractor is chosen through four phases: submittals& education, vendors selection, illustration and execution. The resulting model is easy to implement by SA government and does not require special skills or backgrounds.

Contributors

Agent

Created

Date Created
  • 2017

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Qualifications based selection of construction services: evaluation criteria that best differentiate contractor qualifications

Description

Qualifications based selection (QBS) of construction services uses a variety of criteria to evaluate proponents and select a contractor for the project. The criteria typically fall into three categories: past

Qualifications based selection (QBS) of construction services uses a variety of criteria to evaluate proponents and select a contractor for the project. The criteria typically fall into three categories: past performance and technical capability, key personnel, and price, with price often being considered the most important factor in selection. Evaluation and the merits of the key personnel category is not well described or discussed in research. Prior research has investigated the evaluation criteria elements and their ability to differentiate proponents. This case study uses QBS evaluation data from fifty-eight construction projects to show that use of a structured interview process provides the highest level of differentiation of qualifications of proponents, as compared to the proposed price and the technical proposal. The results of the analysis also indicate: 1) the key personnel element (the interview) is statistically more important than price,

2) Contractors who propose on projects using QBS should use their best people in proposal response, and 3) Contractors should educate/prepare their teams for interviews, people count.

Contributors

Agent

Created

Date Created
  • 2014