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Description
In student affairs departments in higher education institutions, supervisors are responsible for meeting the changing needs of both students and employees while staying attuned to the evolving college environment. A student affairs supervisor’s effectiveness relies heavily on social skills, particularly on the ability to communicate through an institution’s ever-changing environment.

In student affairs departments in higher education institutions, supervisors are responsible for meeting the changing needs of both students and employees while staying attuned to the evolving college environment. A student affairs supervisor’s effectiveness relies heavily on social skills, particularly on the ability to communicate through an institution’s ever-changing environment. Effective communication at the management level can continually improve the institution’s ability to meet students shifting needs in educational spaces. A key component of effective communication among student affairs supervisors is offering employees feedback and coaching. Nevertheless, many student affairs supervisors are underprepared to provide feedback and coaching to their employees, especially when it includes difficult conversations. Guided by social constructivism, this survey method study is built on research related to synergistic supervision and performance management to explore the perceived practices, experiences, and needs of student affairs supervisors at Central Community College. The purpose of this study was to examine how student affairs supervisors utilize best practices, including frequent communication of feedback and coaching, goal setting, and employee development outlined in performance management and synergistic supervision theories. This study’s findings add to the current research body on student affairs supervisors' limited training and preparation within the community college context.
ContributorsWalton, Janel (Author) / Sampson, Carrie (Thesis advisor) / Basile, Carole (Thesis advisor) / Walton, Candace (Committee member) / Arizona State University (Publisher)
Created2021
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Description
Interprofessional educators increasingly recognize the importance of establishing graduated interprofessional learning strategies to socialize and prepare learners to work in collaborative care environments. Interprofessional socialization (IPS) is the process of bringing students together from different disciplines to learn from, with, and about each other. However, education programs struggle to systematically

Interprofessional educators increasingly recognize the importance of establishing graduated interprofessional learning strategies to socialize and prepare learners to work in collaborative care environments. Interprofessional socialization (IPS) is the process of bringing students together from different disciplines to learn from, with, and about each other. However, education programs struggle to systematically integrate evidence-based interprofessional learning. Community-engaged learning, a pedagogical tool adaptable to diverse circumstances, offers an opportunity to expand IPS. The purpose of this mixed methods action research dissertation study was to explore the factors that contribute to IPS through participation in a community-engaged learning course and how IPS evolves among early learners. In this study, I explored several factors, including theoretically-grounded and contextually relevant teaching and learning strategies pivotal to IPS. Specifically, I created and facilitated an innovative pilot Interprofessional Education and Community Health course, guided by experiential learning theory, asset-based and critical pedagogy and flow theory. I found that these theoretically guided instructional techniques nurtured the benefits of team-based experiential learning, inspired a community of confident learners through praxis, and promoted optimal engagement in challenging and meaningful health promotion activities. The learner’s diverse backgrounds, meaningful community-engagement, and challenging collaborative assignments contributed to IPS. The shared novel real-world experiences ignited emotional reactions that nurtured their relationships; facilitating their ability to address conflicts. They sustained motivation to participate in community-engaged learning and maintained a consistent strong belief in the importance of working as a team. Whereas, their understanding of interprofessional teamwork, comfort and preference working on interprofessional teams grew over time. Four pedagogical strategies pivotal to interprofessional socialization emerged for use with community-engaged interprofessional education: 1) purposeful community partnerships, 2) structured collaborative written assignments, 3) intentional conversations, and 4) welcoming cultural assets.
ContributorsRamella, Kelly Johnson (Author) / Sampson, Carrie (Thesis advisor) / Ross, Allison (Committee member) / Yañez-Fox, Lisa (Committee member) / Arizona State University (Publisher)
Created2021
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Description
More than half of the students who start this year at a community college will not return to the same institution the following year. This persistent problem negatively impacts students, institutions, and society at-large. However, institutions that experience greater success in retaining students place academic advising initiatives at the core

More than half of the students who start this year at a community college will not return to the same institution the following year. This persistent problem negatively impacts students, institutions, and society at-large. However, institutions that experience greater success in retaining students place academic advising initiatives at the core of their retention efforts. The Appreciative Advising Model (AAM) may be uniquely suited to promoting student persistence because the AAM engages a student in long-term planning, showing how their current and future academic efforts can be aligned to achieve their goals. Employing the AAM, advisors use open-ended questions to uncover a students’ dreams, and then co-construct, with the student, a set of systematic goals uniquely tailored to help the student reach their dreams. As part of this study, the AAM was implemented as an innovation at a community college advising center. Guided by a framework that includes theories of social constructivism, positive psychology, and appreciative inquiry, this qualitative action research study employed semi-structured interviews and focus groups with students and advisors to explore their perceptions and experiences related to the AAM as a potential tool to enhance community college retention. The goal of this study was to chronicle the implementation of a new advising model for a community college—the AAM—study the perceptions and experiences related to the new model, and to assess the model’s influence on a student’s likelihood of persisting at their community college. This work increases the understanding of the AAM in a community college setting and results may have implications for community colleges, advising centers, and retention efforts.
ContributorsDisrude, Jim (Author) / Sampson, Carrie (Thesis advisor) / Coronella, Tami (Committee member) / John, Beth (Committee member) / Arizona State University (Publisher)
Created2021