The majority of trust research has focused on the benefits trust can have for individual actors, institutions, and organizations. This “optimistic bias” is particularly evident in work focused on institutional trust, where concepts such as procedural justice, shared values, and moral responsibility have gained prominence. But trust in institutions may not be exclusively good. We reveal implications for the “dark side” of institutional trust by reviewing relevant theories and empirical research that can contribute to a more holistic understanding. We frame our discussion by suggesting there may be a “Goldilocks principle” of institutional trust, where trust that is too low (typically the focus) or too high (not usually considered by trust researchers) may be problematic. The chapter focuses on the issue of too-high trust and processes through which such too-high trust might emerge. Specifically, excessive trust might result from external, internal, and intersecting external-internal processes. External processes refer to the actions institutions take that affect public trust, while internal processes refer to intrapersonal factors affecting a trustor’s level of trust. We describe how the beneficial psychological and behavioral outcomes of trust can be mitigated or circumvented through these processes and highlight the implications of a “darkest” side of trust when they intersect. We draw upon research on organizations and legal, governmental, and political systems to demonstrate the dark side of trust in different contexts. The conclusion outlines directions for future research and encourages researchers to consider the ethical nuances of studying how to increase institutional trust.

Academic libraries seek to engage people with information resources and maximize use of library spaces. When users increasingly rely on digital rather than print resources, libraries respond by shifting space usage from stacks to user working and reading spaces. How then do we, as academic library professionals, best keep print collections on public view and maximize user engagement?

In this whitepaper, we focus on fostering engagement with print resources among\nlibrary users, particularly with open stack print collections and users within the local community. We advocate moving toward a more flexible, more user-focused service that makes library collections easier to understand and to use. Libraries need to work with their surrounding communities in the further development and presentation of their collections. We offer a flexible, a la carte approach to transforming open stack academic library print collection management. We have developed a three-tiered system of potential approaches and actions for academic libraries to foster engagement with their collections. We also include materials and tools to help guide individual libraries towards a data-driven approach to print curation that may be tailored to their local context. We hope that these approaches and tools aid academic libraries in helping users engage in meaningful dialogues with print resources.

As part of a $50,000 planning grant from the Andrew W. Mellon Foundation, the analysis is aimed at fostering engagement with print resources among library users, particularly with open stack print collections and users within the local community. "The Future of the Academic Library Print Collection: A Space for Engagement" explores a three-tiered system of potential approaches and actions for academic libraries to foster engagement with their collections, and includes materials and tools to help guide individual libraries towards a data-driven approach to print curation that may be tailored to their local context.

Regicide is a full-length fantasy novel whose world and plot are influenced by the Western Zodiac. It is a coming of age story that reflects an individual's changing views as they come to understand society, religion, and the history of the place where they were born. The book blurb is as follows: "When the king of Celestial Kingdom is murdered and the culprit is unknown, Vernalia Novoa is called to help fill the void his death has created. Though ill-equipped to run a kingdom, she shoulders the burdens as one of the last living Pisces capable of fulfilling the immense responsibilities. With the struggle between doing her job, finding a new ruler, and uncovering the truth about what happened to her people, the passed king’s infamous words echo: people are not always what we hope for them to be."