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This dissertation studies the role of organizational politics and power and their role in the success of public service Public Private Partnerships (PPPs). By doing so, it addresses two areas of research in network governance and organizational theory. On one hand it explores the role of public private partnerships in

This dissertation studies the role of organizational politics and power and their role in the success of public service Public Private Partnerships (PPPs). By doing so, it addresses two areas of research in network governance and organizational theory. On one hand it explores the role of public private partnerships in the emerging network governance paradigm of public administration. On the other hand it studies the widely discussed but considerably under-researched role of organizational power in network governance. The literature review establishes public service PPPs as a sub type of governance networks, and provides an initial framework to study the nature and dynamics of power in these PPPs. The research is descriptive in nature and uses inductive reasoning in the tradition of Kathleen Eisenhardt. Case studies in rural areas of Punjab, Pakistan are conducted on two very similar PPPs. A replication logic is used to understand how power contributed to the success of one of those projects and lack of success in the other. Based on analysis of the findings, the dissertation concludes that public service PPPs succeed when the goals of the PPP are aligned with the goals of the most powerful collaborators. This is because regardless of its structure, a public service PPP pursues the goals targeted by the sum total of the power of its politically active collaborators. The dissertation also provides insight into the complexity of the concept of success in public service PPPs and the donor control on the operation and outcomes of public service PPPs.
ContributorsBashir, Mohsin (Author) / Denhardt, Robert B. (Thesis advisor) / Nahavandi, Afsaneh (Thesis advisor) / Shockley, Gordon E (Committee member) / Denhardt, Janet V (Committee member) / Arizona State University (Publisher)
Created2012
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This research project provides a unique perspective of the role of the concept of collaborative leadership between the Arizona Subsidized Child Care Program and its key stakeholder network. The process involved was to frame the research and its findings using the Team Multifactor Leadership Questionnaire's (TMLQ's) Assessment Scales. The research

This research project provides a unique perspective of the role of the concept of collaborative leadership between the Arizona Subsidized Child Care Program and its key stakeholder network. The process involved was to frame the research and its findings using the Team Multifactor Leadership Questionnaire's (TMLQ's) Assessment Scales. The research project sought to explore whether collaborative leadership in the policy-making process between the Arizona Subsidized Child Care Program and its key stakeholders actually does exist and, if so, to what extent. The research questions for the dissertation are, as follows: (1) What leadership styles does the Arizona Subsidized Child Care Program, through its various managers, exhibit and are these styles truly collaborative?; and (2) Are the leadership relationships between the key child care stakeholder groups and the Arizona Subsidized Child Care Program actually collaborative? The study employed a mixed-method approach (both quantitative and qualitative research methods) by means of an online survey, interviews, and document analysis. ii Based on this study's findings, the program exhibits collaborative leadership concepts with its stakeholder network. In addition, a positive correlation between the use of collaborative leadership concepts and participant perceptions of satisfaction, extra effort, and effectiveness was documented.
ContributorsScites, Carter Eugene (Author) / Cayer, N. Joseph (Thesis advisor) / Denhardt, Janet V (Committee member) / Denhardt, Robert B. (Committee member) / Nahavandi, Afsaneh (Committee member) / Arizona State University (Publisher)
Created2010
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The majority of trust research has focused on the benefits trust can have for individual actors, institutions, and organizations. This “optimistic bias” is particularly evident in work focused on institutional trust, where concepts such as procedural justice, shared values, and moral responsibility have gained prominence. But trust in institutions may

The majority of trust research has focused on the benefits trust can have for individual actors, institutions, and organizations. This “optimistic bias” is particularly evident in work focused on institutional trust, where concepts such as procedural justice, shared values, and moral responsibility have gained prominence. But trust in institutions may not be exclusively good. We reveal implications for the “dark side” of institutional trust by reviewing relevant theories and empirical research that can contribute to a more holistic understanding. We frame our discussion by suggesting there may be a “Goldilocks principle” of institutional trust, where trust that is too low (typically the focus) or too high (not usually considered by trust researchers) may be problematic. The chapter focuses on the issue of too-high trust and processes through which such too-high trust might emerge. Specifically, excessive trust might result from external, internal, and intersecting external-internal processes. External processes refer to the actions institutions take that affect public trust, while internal processes refer to intrapersonal factors affecting a trustor’s level of trust. We describe how the beneficial psychological and behavioral outcomes of trust can be mitigated or circumvented through these processes and highlight the implications of a “darkest” side of trust when they intersect. We draw upon research on organizations and legal, governmental, and political systems to demonstrate the dark side of trust in different contexts. The conclusion outlines directions for future research and encourages researchers to consider the ethical nuances of studying how to increase institutional trust.

ContributorsNeal, Tess M.S. (Author) / Shockley, Ellie (Author) / Schilke, Oliver (Author)
Created2016