Matching Items (10)
Filtering by
- Creators: Arizona State University
Description
This dissertation examines the factors related to the success of host country field offices established by international Non-Governmental Organizations (NGOs). Further, this dissertation examines NGO field office mission success in the context of working with foreign host governments and clients. This dissertation is a case of the field offices of The Nature Conservancy in South and Central America. The principal research aim is to identify the primary factors that are related to success of field offices. Success is identified as a multidimensional concept. A conceptual model for success is developed. The conceptual model derived causal factors from the literature and captured categories of variables such as: (1) managerial tactics and techniques dictated by the NGO and adopted by field office leaders; (2) the distance between cultural features of the host country and those of the country of origin of the field office manager and personnel; and, (3) characteristics of the host country government. The dissertation: (1) utilizes a working definition of NGO drawn from the scholarly literature in the field; (2) describes the role of field offices (located in host countries) in the calculus of "home office" goal achievement; (3) discusses the types of "change"--delivery of goods, delivery of services, changes in behavior, changes in norms or attitudes--that field offices may have and how they differ in the challenges they create for field office managers; and, (4) develops a conceptual definition for success. This dissertation is concerned with the factors associated with success in the international NGO's field office. A model of success predictors is tested in this work. The findings suggest that the field offices mission success may be affected by local culture but this was not an issue for the organization studied. Mission success as perceived by the field seems to be a product of organizational culture. The contribution of the research to academic literature is that this study is both an exploratory and descriptive study of how NGO mission is carried out in the field and the impacts of national and organizational culture on mission success.
ContributorsKraeger, Patsy (Author) / Cayer, N. Joseph (Thesis advisor) / Yoshioka, Carlton A. (Committee member) / Lan, Zhiyong (Committee member) / Arizona State University (Publisher)
Created2011
Description
This dissertation aimed to identify the factors that facilitated the friendship initiation, development, and maintenance between Taiwanese and Chinese students and the influential relationship among those factors. Nine Taiwanese and nine Chinese students studying at one Taiwanese university were recruited for this study. The Chinese students were in Taiwan for at least two years. The participants were friends with the other party for at least 8 months. This study was divided into three stages. In the first stage, participants were required to provide factors that facilitated their friendship with the other party. Fifty ideas were collected. In the second stage, participants were asked to clarify those factors and then categorize those factors. Fourteen categories were identified in this stage. The participants, then, voted on factors that affected their friendship formation, development, and maintenance with other party. Fifteen factors were voted the highest among those factors. Those 15 factors were imported into interpretive structure modeling (ISM) software for the next stage. In the third stage, 18 one-on-one interviews were conducted, and 18 ISM diagrams were generated. ISM provided a method to identify the influential relationship among those factors. According to the results, the friendship formation model was proposed. Five stages were identified in this model: exploring, matching, engaging, deepening and bonding.
ContributorsChen, Tzu-Chiao (Author) / Broome, Benjamin (Thesis advisor) / Martin, Judith (Committee member) / Romero, Mary (Committee member) / Arizona State University (Publisher)
Created2016
Description
This study aims to deepen the understanding of how Third Culture Kids (TCKs) receive and maintain long-term perceptions of positive identity. The literature review surveys bodies of research related to Third Culture Kids, intercultural communication conceptions of identity, and communication strategies of identity management. The research framework is a response to Martin and Nakayama’s (2010) call for a dialectical approach to the study of intercultural communication, and reflects an interpretive/critical/activist dialectic paradigm.
This qualitative multi-method research project gathered survey, interview, and visual data through online platforms. Participants were TCKs over age 40 who self-selected as having a positive identity. A modified grounded analysis revealed several key findings connected to agency development, choice making, communication filters, and framing of positivity. Factors contributing to characteristics of a positive identity included sending organization, total number and frequency of moves, and degrees of difference among their cultural contexts.
This qualitative multi-method research project gathered survey, interview, and visual data through online platforms. Participants were TCKs over age 40 who self-selected as having a positive identity. A modified grounded analysis revealed several key findings connected to agency development, choice making, communication filters, and framing of positivity. Factors contributing to characteristics of a positive identity included sending organization, total number and frequency of moves, and degrees of difference among their cultural contexts.
ContributorsJung, Amy Christine (Author) / Broome, Benjamin (Thesis advisor) / Martin, Judith (Committee member) / Tracy, Sarah (Committee member) / Cottrell, Anna (Committee member) / Arizona State University (Publisher)
Created2016
Description
Speculation regarding interstate conflict is of great concern to many, if not, all people. As such, forecasting interstate conflict has been an interest to experts, scholars, government officials, and concerned citizens. Presently, there are two approaches to the problem of conflict forecasting with divergent results. The first tends to use a bird’s eye view with big data to forecast actions while missing the intimate details of the groups it is studying. The other opts for more grounded details of cultural meaning and interpretation, yet struggles in the realm of practical application for forecasting. While outlining issues with both approaches, an important question surfaced: are actions causing interpretations and/or are the interpretations driving actions? In response, the Theory of Narrative Conflict (TNC) is proposed to begin answering these questions. To properly address the complexity of forecasting and of culture, TNC draws from a number of different sources, including narrative theory, systems theory, nationalism, and the expression of these in strategic communication.
As a case study, this dissertation examines positions of both the U.S. and China in the South and East China Seas over five years. Methodologically, this dissertation demonstrates the benefit of content analysis to identify local narratives and both stabilizing and destabilizing events contained in thousands of news articles over a five-year period. Additionally, the use of time series and a Markov analysis both demonstrate usefulness in forecasting. Theoretically, TNC displays the usefulness of narrative theory to forecast both actions driven by narrative and common interpretations after events.
Practically, this dissertation demonstrates that current efforts in the U.S. and China have not resulted in an increased understanding of the other country. Neither media giant demonstrates the capacity to be critical of their own national identity and preferred interpretation of world affairs. In short, the battle for the hearts and minds of foreign persons should be challenged.
As a case study, this dissertation examines positions of both the U.S. and China in the South and East China Seas over five years. Methodologically, this dissertation demonstrates the benefit of content analysis to identify local narratives and both stabilizing and destabilizing events contained in thousands of news articles over a five-year period. Additionally, the use of time series and a Markov analysis both demonstrate usefulness in forecasting. Theoretically, TNC displays the usefulness of narrative theory to forecast both actions driven by narrative and common interpretations after events.
Practically, this dissertation demonstrates that current efforts in the U.S. and China have not resulted in an increased understanding of the other country. Neither media giant demonstrates the capacity to be critical of their own national identity and preferred interpretation of world affairs. In short, the battle for the hearts and minds of foreign persons should be challenged.
ContributorsNolen, Matthew Scott (Author) / Corman, Steven R. (Thesis advisor) / Adame, Bradley (Committee member) / Simon, Denis (Committee member) / Arizona State University (Publisher)
Created2017
Description
This dissertation investigated positive intergroup contact and communication in the experiences of fans at the 2016 Summer Olympics in Rio de Janeiro, Brazil. Guided by concepts from Intergroup Contact Theory (ICT), formerly Allport’s (1954) Contact Hypothesis, I asked fans to identify and discuss factors that were relevant to their experiences at the event. These factors are reported in previous literature to foster positive intergroup relations. The fan participants also provided detailed, experience-based rationales for why and how the factors supported each other and created individual models of their experiences of ICT at the Olympics. The study relied on participant-centered, in-depth qualitative interviews using Interpretive Structural Modeling (ISM) software. Based on an integration of ICT, communication theories, social capital concepts, and calls from the International Olympic Committee (IOC) and mega-sporting event industry, the dissertation sought to answer four research questions. It started with a broad approach to the array of previous scholars’ ICT factors in order to identify what factors were present and relevant in fans’ experiences. It also sought to understand why and how the factors worked together by analyzing the ways factors related to and supported each other in Olympic fans’ experiences and producing a composite meta-structure of the factors’ relationships. Additionally, through thematic analysis, the research explored where and when in fans’ experiences the factors emerged and were active. Finally, the study identified the functions that each ICT factor served in fostering positive intergroup contact and communication and offered suggestions for practitioners and organizers of intergroup contexts. The study aimed to make theoretical contributions by addressing gaps and calls in ICT literature, as well as practical contributions by providing insight about how to organize intergroup contexts to foster positive contact and communication. In addition to addressing its research questions, the study provided a comprehensive list of previous scholars’ ICT factors, a preliminary, tentative model of ICT for ideal intergroup contexts adapted from Pettigrew’s (1998) model of group membership transformation for problematic contexts, and promising future directions given the unique, ideal, and unexplored features of the Olympics.
ContributorsBrenneman, Luke (Author) / Alberts, Janet (Thesis advisor) / Broome, Benjamin (Thesis advisor) / Chatziefstathiou, Dikaia (Committee member) / Martin, Judith (Committee member) / Arizona State University (Publisher)
Created2017
Description
This study assessed ways that culture influences our communication and the development of both professional and personal relationships with people from different cultural backgrounds. My goal was to provide the theoretical base and practical application of concepts that will improve overall effectiveness in communicating with members of different cultural groups across the globe. The action research involved in this project will ultimately guide my community of practice toward a critical understanding of the importance of increasing student’s social awareness through intercultural communication, awareness, discourse and action. This increased awareness will ultimately guide them to becoming architects of social change. The data analysis assessed the experiences of undergraduates at a major four-year University (ASU). The study also gathered responses to a questionnaire that measure perceptions and experiences of the campus cultural climate. The participants were students of various ages from Arizona State University. Results revealed significant differences between racial and ethnic groups on multiple dimensions of the campus cultural climate.
The outcome was an intercultural communication class that advanced innovative intercultural communication curriculum that also provides students an opportunity to discuss cultural issues related to race, culture and social injustices. The research was aimed at finding ways to encourage student’s civic participation, activism, enlightenment, and inspiration to speak out, and be heard. Research Design: Mixed-methods research design involving the following data from one section of quantitative analyses (analysis of covariance) of pre-post surveys, qualitative analyses of semi-structured interviews, and analysis of student assignments. The innovation, as a whole, focuses on the improvement of diversity, activism, and increasing sociocultural learning and participation, with particular interest in understanding how academic programs are engaged in this activity.
The outcome was an intercultural communication class that advanced innovative intercultural communication curriculum that also provides students an opportunity to discuss cultural issues related to race, culture and social injustices. The research was aimed at finding ways to encourage student’s civic participation, activism, enlightenment, and inspiration to speak out, and be heard. Research Design: Mixed-methods research design involving the following data from one section of quantitative analyses (analysis of covariance) of pre-post surveys, qualitative analyses of semi-structured interviews, and analysis of student assignments. The innovation, as a whole, focuses on the improvement of diversity, activism, and increasing sociocultural learning and participation, with particular interest in understanding how academic programs are engaged in this activity.
ContributorsBrown, Kermit Austin (Author) / Jordan, Michelle (Thesis advisor) / Bertrand, Melanie (Committee member) / City-Carroll, Raquel (Committee member) / Arizona State University (Publisher)
Created2017
Description
The field of intercultural communication emerged from demonstrated need in the public sector and has roots in cultural anthropology. There is continued need in academic and practitioner domains for improved ways to effectively engage across cultures. To do so, it is necessary to develop approaches that enable a person to take the emic perspective of an intercultural Other. Worldview is a promising concept in several fields, such as anthropology and cross-cultural psychology, but remains undeveloped in the field of intercultural competence. In addition, existing conceptualizations and approaches to identify worldviews are too comprehensive or ambiguous to be useful. The purpose of this project was to propose a novel worldview framework synthesizing existing literature. The resulting construct is constituted by the composite universals, morality, agency, and positionality (MAP). Worldview MAP was applied to intercultural interactions between members of two distinct sociocultural groups working together on a two-week global management project in a multinational organization in Japan. Three research questions focused on identifying intercultural difficulties, worldview assumptions of each party, and relationships between the difficulties and worldviews. Inter-rater reliability was calculated for three morality subdimensions most underdeveloped in the literature. Findings include worldview descriptions for both culture groups across MAP and ways in which worldviews are interconnected with and illuminate three complex intercultural difficulties. Further, five meta-level worldview findings show how implicit worldviews were indirectly revealed in narrative data. Limitations of the study and implications for future work are discussed.
ContributorsSteiner, Elena (Author) / Corman, Steven R. (Thesis advisor) / Kim, Heewon (Committee member) / Tsuda, Takeyuki (Committee member) / Arizona State University (Publisher)
Created2019
Description
The formation of a national cuisine and cookbook is a major symbol of national identity and is a representation of a people who have established shared foodways and developed a particular culinary palate and vocabulary. But these recipes are not just dishes, they are a way of living. These recipes are not just nourishment for the body, but for the soul. Recipes can call forth an entire history of a people if one is willing to savor the stories hidden in a mouthful of plátano maduro. Food can also serve to understand the impacts of colonization, globalization, and the ebbs and flows of culture. But preparing and consuming culturally significant foods has the potential to either illuminate or obscure that history. In this study I examine culinary social practices of puertorriqueñas in relation to cultural identities, histories, and colonization. I use settler and neo-colonial theory and qualitative research methods to unearth and attend to cultural history and colonial trauma. Central to this inquiry lie the questions 1) What stories do Puerto Rican culinary traditions hold? 2) How are these culinary traditions a reflection of ethnic mestizaje and forgotten colonial wounds? 3) And what would a decolonial recetario look like? To understand these aspects of Puerto Rico’s national cuisine I turn to cookbooks, recipe videos, and Puerto Rican women. Although they are vital to the continuity of these cultural practices there is a scarcity of literature exploring how women perform cultural stewardship through food.
ContributorsCortés, Reslie (Author) / De la Garza, Sarah A (Thesis advisor) / Aviles-Santiago, Manuel (Thesis advisor) / LeMaster, Loretta (Committee member) / Arizona State University (Publisher)
Created2022
Description
In the U.S, Middle Eastern (M.E) students often struggle with negative biases toward them and experience isolation, discrimination, and report a lack of meaningful interactions with U.S. students. Against this backdrop, this dissertation explored the impact of enacted similarity and nonverbal immediacy on social attraction and friendship-potential between same-sex U.S. and M.E. international students during first time interactions on Zoom. A 2 (M.E. vs. U.S. confederate) x 2 (low vs. high similarity) x 2 (low vs. high nonverbal immediacy) x 2 (pre- vs. post-interaction) experimental design was employed, with participants reporting on their perceptions after viewing a profile of a confederate and then again after they interacted with the confederate on Zoom for three minutes. Pre-interaction results indicated that M.E. women were perceived as the most socially attractive, highest friendship potential, and as most likely to engage in pleasant interaction, compared to the other three groups. This finding emerged even though U.S. women rated fellow U.S. women as more similar to them than they rated M.E. women. A potential explanation is intersectionality of gender and ethnicity, with U.S. women stereotyping M.E. women as quiet, submissive, and oppressed, and therefore have sympathy for them and expect them to be kind.
Post-interaction results revealed that in interactions between U.S. students, similarity impacted friendship potential but not social attraction, while nonverbal immediacy had a significant impact on both. In intercultural interactions between the U.S. and M.E. students, both nonverbal immediacy and similarity impacted social attraction and friendship potential. There were especially sharp drops in social attraction and friendship potential when the confederates enacted low levels of nonverbal immediacy. Overall, nonverbal immediacy had stronger and more consistent effects compared to similarity. Results indicate that to make positive impressions, both U.S. and M.E. students should use nonverbal immediacy cues such as smiling, leaning in, and being attentive to their interactional partner rather than looking away. Future directions include determining if findings can be generalized to face-to-face interactions and to perceptions of individuals from various cultures.
ContributorsLu, Anna Hommadova (Author) / Guerrero, Laura K (Thesis advisor) / Martin, Judith N (Thesis advisor) / Carradini, Stephen (Committee member) / Arizona State University (Publisher)
Created2021
Description
Drawing on previous empirical works in the field of Intercultural Competence (ICC) and telecollaboration (Chun, 2011; Elola & Oskoz, 2008; Furstenberg, 2004; Schulz, 2007), this study investigates how a completion of Cultura Project tasks in L1 and L2 helped to determine students' cultural values and behaviors, find out how their mental lexicons are structured, and assess a state of their critical cultural awareness. The theoretical framework for this study is based on Byram's (1997) work on ICC. As a part of their course work, Spanish language learners from a lower-division class participate in three Cultura Project tasks and provided their comments afterwards. The findings revealed cultural values and believes of the participants, as well as the organization of their mental lexicons. Moreover, the findings illustrated how the level of critical cultural awareness, as one of the components of ICC, could be assessed using the rubrics developed based on Byram's (1997) work on ICC and Bloom's (1990) revised taxonomy of learning skills. The results of the study contributed to the field of SLA on what is known about the roles of culturally-based questionnaires in critical cultural awareness assessment and the structure of mental lexicons of L2 learners.
ContributorsVaskivska, Tetiana (Author) / Lafford, Barbara A. (Thesis advisor) / Cerron-Palomino, Alvaro (Committee member) / González-López, Verónica (Committee member) / Arizona State University (Publisher)
Created2015