Matching Items (153)
Description
Research findings have shown that many computerized maintenance management systems (CMMS) are largely underutilized, often leading to the loss of efficiencies in the organization’s maintenance program. A literature review is presented of the available research in CMMS and of operations and management roles in a maintenance program. In addition, research was conducted around CMMS users to identify if any misalignments exist between management and operations. The articles selected for review offer a variety of perspectives, considerations, instructions, and noted failures involved with implementation, day to day use and reporting expectations. Through conducting a survey of both management and operations this paper will show how management and operations conceptions of CMMS vary, even greatly in some areas. The objective of this research is to gain an in-depth perspective from CMMS in all roles and analyze where utilizations vary. This information will then be utilized to understand possible misconceptions between roles, leading to inaccuracies and sub-par outcomes of proposed CMMS implementations.
ContributorsRennert, Andrew William (Author) / Sullivan, Kenneth (Thesis advisor) / Stone, Brian (Committee member) / Smithwick, Jake (Committee member) / Arizona State University (Publisher)
Created2019
Description
Knowledge advancement occurs when the creation of new and useful knowledge encompasses and supersedes earlier knowledge. A rapidly growing number of scholars with state-of-the-art research tools has led to the growth of knowledge exploration in almost every field. It, however, has been observed that the findings of new studies frequently differ from previously established evidence and even disagree with one another. Conflicting and contradictory results prevail in the literature. This phenomenon has puzzled many people with respect to which findings are reliable and which should be considered as valid. Inconclusive results in the literature inhibit, rather than facilitate, knowledge advancement in sciences. Meta-analysis, which is referred to as the analysis of analyses, designed to synthesize findings from a large collection of quantitative analyses that produce inconsistent results has become a major research method in the fields of medicine, education, and psychology; however, the method has been slow to penetrate research in nonprofit and public management (NPM). This study, therefore, discusses how meta-analysis contributes to knowledge advancement in the fields of nonprofit and public management by using nonprofit commercialization as an example to examine its impact on nonprofit capacity and donations, respectively. The attention of this discussion is directed toward how the use of meta-regression models is able to offer new and useful knowledge that encompasses and supersedes earlier knowledge in the literature with evidence-based results. Moreover, this study examines whether the use of SEM-based meta-analysis produces equivalent results when compared with results from traditional meta-regression models. The comparison results suggest that the use of SEM-based meta-analysis is able to produce equivalent results even when missing data are present. Overall, this study makes at least two contributions. First, it introduces a newly-developed method for conducting meta-analysis to the field of NPM. This method is especially useful when there are missing data in data sets. Second and most importantly, this study demonstrates how knowledge advancement in NPM can be achieved by conducting meta-analysis.
ContributorsHung, Chia-Ko (Author) / Hager, Mark (Thesis advisor) / Lecy, Jesse (Committee member) / Wang, Lili (Committee member) / Calabrese, Thad (Committee member) / Arizona State University (Publisher)
Created2019
Description
Workplace intrusions—unexpected encounters initiated by another person that disrupt an individual’s work—are generally characterized as negative experiences that deplete resources, increase role and information overload, and promote strain. My research challenges this consensus by arguing that intrusions may also provide benefits to the employees who are intruded upon. Specifically, I investigate how intrusions impact the extent to which employees engage in their own work—engagement—and the extent to which they engage with others at work—collaboration. I also investigate the indirect effects of different types of intrusions on employees’ task-focused and person-focused citizenship through these mechanisms. I tested my predictions utilizing experience sampling methodology (Study 1), a within-person experimental critical incident study (Study 2), and an experiment (Study 3). My research investigates the dynamics of various types of workplace intrusions, with results suggesting that intrusions may lead to beneficial employee outcomes in addition to the adverse outcomes previously demonstrated in the literature. Given the ubiquitous nature of intrusions in organizations, these findings have both theoretical and practical significance.
ContributorsBush, John (Author) / LePine, Jeff (Thesis advisor) / Welsh, Dave (Committee member) / Baer, Mike (Committee member) / Arizona State University (Publisher)
Created2020
Description
Individuals have multiple identities, and several of them may be simultaneously driving enacted behavior in a given context. Scholars have suggested that intrapersonal identity networks – the combination of identities, relationships between identities, and identity characteristics – influence enactment. However, very little is known about the process by which several components of one’s identity network result in a single stream of enactment. This is important because different factors (e.g., leader actions) may impact this process and, in turn, change the way people act in organizations and interpret the actions of others. I examined a healthcare system designed to surgically treat cancer patients. Taking an inductive interpretivist approach, and using grounded theory methodology, I developed a process model of intrapersonal identity network enactment that also takes into account interpretations of other system members’ enactment. My findings contribute to the social identity literature by suggesting that a common, highly central identity is not enough to align behavior in organizations. Instead individuals may enact a common “higher-order” identity in combination with the rest of their identity network in ways that actually work against each other, even as they genuinely work toward the same purpose. I also extend the literature on multiple identities by explicating a process by which four different identities, and four characteristics of each identity, foster enactment toward the surgical system. Finally, I show how one’s intrapersonal identity network influences how they interpret the enacted behavior of others. In doing so, I extend the identity threat and opportunity literature by showing how one person’s identity threat is another’s identity opportunity, even when they share a common higher-order identity. In short, my study shows how individuals can work against each other, even when they are genuinely working toward the same purpose.
ContributorsFenters, Virgil (Author) / Ashforth, Blake (Thesis advisor) / Corley, Kevin (Committee member) / Luciano, Margaret (Committee member) / Arizona State University (Publisher)
Created2020
Description
Previous studies of turnover have focused mainly on factors influencing turnover intention or turnover behavior. Fewer studies delve into career outcomes after individuals’ turnover. However, turnover is not the end of the decision-making process. Due to the boundaryless career (Arthur, 1994) and extensive job mobility in the modern workforce (Stewart, 2002), it is timely to know the effect of turnover on individual career evolvement. The three essays in this dissertation will delve into turnover and career outcomes using data of the science, technology, engineering, and mathematics (STEM) personnel in the United States. The first essay explores the effect of past voluntary and involuntary turnover on individuals’ job satisfaction, salary, and number of people supervised. The second essay compares gender differences in voluntary turnover patterns and the effects of voluntary turnover on career outcomes. The third essay delves into STEM personnel job mobility across the public, private, and nonprofit sectors, with a focus on sector switch and job satisfaction change.
ContributorsWang, Qingqing (Author) / Bozeman, Barry (Thesis advisor) / Bretschneider, Stuart (Committee member) / Stritch, Justin (Committee member) / Arizona State University (Publisher)
Created2020
Description
The applications of Building Information Modelling (BIM) technology extend beyond performing clash detection and avoiding installation issues among subcontractors. When properly budgeted and fully integrated into the pre-construction work-flow, BIM technology can improve the accuracy of estimates and reduce material as well as labor costs. The purpose of this paper is to analyze BIM-related budgeting practices and explore options for optimizing BIM budgeting strategy as well as integrating BIM technology into an estimating strategy. The methodology chosen was a case study. A study of an electrical contractor was conducted using BIM budgeting data based on actual and estimated figures for 245 jobs completed in the years 2015-2019. A review of literature was conducted for the purpose of researching current options with regard to the implementation of BIM as part of estimation, its associated financial cost, and the challenges faced in adapting existing frameworks to meet new demands. It was observed that the current resources allocated for BIM are under-utilized on an aggregate basis. It was also observed that the budget for these resources is sometimes exceeded for larger projects and frequently, grossly under-utilized for smaller projects. There is a strong correlation between contract value and project type, suggesting that contract value is a primary predictor of BIM requirements. The review of literature suggests what employee skills are most necessary for integrating BIM with estimating: the ability to perform accurate takeoffs from BIM models, evaluate the cost of materials that are typically not modeled or appear poorly in the model, the ability to work with a variety of BIM software, the ability to know if a model is accurate, and an understanding of how the model interacts with other aspects of the construction process. It also discusses the challenges faced when adopting BIM in estimation. This paper contributes to the field of construction management by expanding the body of research for the BIM budgeting strategy in electrical contracting; an area of research which is not well developed. The data analyzed from this single electrical contractor provides the basis for an exploratory case study that contributes to the development of a conceptual framework for accurate BIM budgeting, where no such framework had previously existed.
ContributorsBalmer, Steven Thomas (Author) / Sullivan, Kenneth (Thesis advisor) / Smithwick, Jake (Committee member) / Stone, Brian (Committee member) / Arizona State University (Publisher)
Created2020
Description
Unmanned Aerial Vehicles (UAVs) have become readily available for both the average consumer and professional due to decreases in price and increases in technological capabilities. This work ventured to explore the feasible use of UAV-technology in the area of roof analysis for facilities management purposes and contrast it to traditional techniques of inspection. An underlying goal of this work was two-fold. First, it was to calculate the upfront cost of investing in appropriate UAV equipment and training for a typical staff member to become proficient at doing such maintenance work in the practice of actual roof inspections on a sample set of roofs. Secondly, it was to compare the value of using this UAV method of investigation to traditional practices of inspecting roofs manually by personally viewing and walking roofs. The two methods for inspecting roofs were compared using various metrics, including time, cost, value, safety, and other relevant measurables. In addition to the study goals, this research was able to identify specific benefits and hazards for both methods of inspection through empirical trials. These points illustrate the study as Lessons Learned from the experience, which may be of interest to those Facilities Managers who are considering investing resources in UAV training and equipment for industrial purposes. Overall, this study helps to identify the utility of UAV technology in a well-established professional field in a way that has not been previously conducted in academia.
ContributorsBodily, Jordan (Author) / Sullivan, Kenneth (Thesis advisor) / Smithwick, Jake (Committee member) / Stone, Brian (Committee member) / Arizona State University (Publisher)
Created2020
Description
The objective of this thesis is to explore the applicability and impact of specific tools within the public school facilities management sector. Tools assessed include a work order system, block scheduling, and a priority matrix. These tools assist with the management of staff assignments and workload, focused scheduling methods, and decision enhancement for task-level employees. The author found that application of these systems increase productivity within public sector schools. The use of these tools also increases customer satisfaction and reduces costs. The author also explores the challenges associated with these tools.
ContributorsBennett, Freeda (Author) / Sullivan, Kenneth (Thesis advisor) / Stone, Brian (Committee member) / Standage, Richard (Committee member) / Arizona State University (Publisher)
Created2020
Description
College sports in America represent a multibillion dollar industry. Recruiting collegiate student-athletes not only is costly for university teams, but is integral for their long-term success. Universities spend substantial amounts of money to recruit student-athletes, yet relatively little academic work has focused on understanding the athletic recruiting process. While NCAA policy regulates when communication is allowed between coaches and student-athletes, there is a lack of literature investigating what the communicative aspects of athletic recruiting entail. Thus, the purpose of this dissertation is to unpack the student-athlete experience of collegiate athletic recruitment. It builds on theoretical work from organizational and interpersonal communication, as well as management and marketing, to extend existing knowledge of student-athletes’ college choice. Specifically, a conceptual model is presented that includes how student-athletes’ expectations and relationships during athletic recruitment contribute to an overall affinity for the university that, in turn, influences choice.
Thirty Division I student-athletes from six different sports participated in focus groups to discuss their recruitment experiences. Taking a grounded theory approach to the focus group transcripts, thematic analysis illuminated what was most memorable for student-athletes about their recruitment, what expectations they had for the process, and what relational benefits they sought when making their college choice decision. Findings reinforced the prominence of communication in the recruitment process, and indicated the importance of interpersonal relationships, authentic communication, and a customized recruiting experience. This work represents the start of a scholarly trajectory which will further conceptualize and test the relational elements of athletic recruiting. Future directions, as well as theoretical and practical implications, are discussed.
Thirty Division I student-athletes from six different sports participated in focus groups to discuss their recruitment experiences. Taking a grounded theory approach to the focus group transcripts, thematic analysis illuminated what was most memorable for student-athletes about their recruitment, what expectations they had for the process, and what relational benefits they sought when making their college choice decision. Findings reinforced the prominence of communication in the recruitment process, and indicated the importance of interpersonal relationships, authentic communication, and a customized recruiting experience. This work represents the start of a scholarly trajectory which will further conceptualize and test the relational elements of athletic recruiting. Future directions, as well as theoretical and practical implications, are discussed.
ContributorsPosteher, Karlee A (Author) / Kassing, Jeffrey W. (Thesis advisor) / Mongeau, Paul A. (Thesis advisor) / Mandel, Naomi (Committee member) / Arizona State University (Publisher)
Created2019
Description
Harm to patients remains high in US hospitals despite significant progress to improve the quality of care in our health systems. Leadership, a culture of patient safety, and a climate conducive to innovation in patient care are necessary to advance positive patient safety outcomes. Yet, little is known about how leadership can impact patient safety within a climate of innovation. This study examines the effects of transformational and transactional leadership (singularly and with transactional augmenting transformational leadership) as related to nurses’ perception of patient safety, how communication elements of a culture of patient safety may strengthen that relationship, and how the mediating role of team innovation climate may help explain the relationship between transformational and transactional leadership and nurses’ perception of patient safety. The variables were measured using three validated and reliable survey instruments: The Multifactor Leadership Questionnaire (MLQ Form 5X), the Team Climate Inventory-short (TCI), the Agency for Healthcare Research and Quality (AHRQ) Hospital Survey on Patient Safety Culture. A convenience sample of all staff registered nurses (N=952) from the single academic medical center with direct patient care responsibility was surveyed via e-mail for this research. A total of 210 surveys were returned, 157 met inclusion criteria for a response rate of 16%. Transformational leadership had a statistically significant relationship with patient safety perception, while the relationship of transactional leadership with patient safety perceptions was not significant. The results of the regression analysis that tested the effect of communication elements of a culture of patient safety on the relationship between transactional and transformational leadership and patient safety perception were not significant. Transformational leadership was significantly related with team innovation climate after controlling the effect of transactional leadership supporting the augmentation effect. Mediation analysis showed that team innovation climate had a significant mediating effect on the relationship between transformational leadership and patient safety perception. Team innovation climate had a significant mediating effect on the relationship between managers’ transformational leadership and patient safety perception after controlling for transactional leadership supporting the augmentation effect. This is the first study known to test the augmentation of transformational leadership related to patient safety and the role of team innovation climate.
ContributorsYounger, Samuel (Author) / Larkey, Linda (Thesis advisor) / Porter O'Grady, Timothy (Committee member) / Lamb, Gerri (Committee member) / Arizona State University (Publisher)
Created2019