This paper will cover topics regarding remote work. More specifically, remote work for the field of logistics. It will also dive into remote work platforms themselves e.g., Slack, Zoom, etc. Microsoft Teams, the specific software we used while I was at my internship, will be analyzed as well. I will, specifically, be analyzing the fundamental issues that occurred during my internship, developing a feasible solution with a laid-out process for each one. After the proper execution of these processes, I will discuss my results. I found that time is the most critical component of an optimal transition to remote work. Finally, I will conclude with reflections on my findings, insights from current working supply chain professionals, and prompt further research that could be done.

American Logistics Aid Network (ALAN) is a non-profit logistics aid firm that provides supply chain assistance to non-profit organizations in times of crisis. It acts somewhat as a non-profit 3PL, connecting nonprofits seeking humanitarian aid goods, materials handling equipment, warehousing, logistics transportation, and expertise to an outstanding network of partner companies and organizations who help to deliver on their requests. In June of 2020, our team began an internship to identify and implement key process improvements for ALAN’s internal and external processes. This thesis is a summary of our findings, our solutions proposal, and their applicability to other non-profit organizations.

American Logistics Aid Network (ALAN) is a non-profit logistics aid firm that provides supply chain assistance to non-profit organizations in times of crisis. It acts somewhat as a non-profit 3PL, connecting nonprofits seeking humanitarian aid goods, materials handling equipment, warehousing, logistics transportation, and expertise to an outstanding network of partner companies and organizations who help to deliver on their requests. In June of 2020, our team began an internship to identify and implement key process improvements for ALAN’s internal and external processes. This thesis is a summary of our findings, our solutions proposal, and their applicability to other non-profit organizations.