This thesis looks at the digitalization process holistically. It recognizes that for a digitalization initiative to be successful, it takes input from multiple departments and experts from diverse backgrounds. This paper will be evaluating the interconnectivity needed between the supply chain and human resources departments to spearhead the creation of a digitalization team. Both sectors must have a firm understanding of the other’s needs, in order to acquire, train, and maintain people who will have the necessary hard and soft skills to develop the digital processes. After conducting extensive research around hiring and training, the researchers identified several best practices that companies can utilize to build a successful digital logistics team. Regarding hiring, companies can improve their current practices by collaborating with universities to create synergy between enterprise needs and college curriculum, as well as utilizing talent acquisition data analytics. They must also employ targeted recruiting strategies to attract high-quality talent and create explicit and attractive job postings. In addition to hiring, companies must also continuously improve their training initiatives to ensure their team’s success. In order to do so, firms should conduct training needs analysis, personalize training using technology, offer non-traditional learning modalities, provide holistic supply chain training, and create a learning culture.

Before the COVID-19 pandemic, there was a great need for United States’ restaurants to “go green” due to consumers’ habits of frequently eating out. Unfortunately, COVID-19 has caused this initiative to lose traction. While the amount of customers ordering takeout has increased, there is less emphasis on sustainability.<br/>Plastic is known for its harmful effects on the environment and the extreme length of time it takes to decompose. According to the International Union for Conservation of Nature (IUCN), almost 8 million tons of plastic end up in the oceans at an annual rate, threatening not only the safety of marine species, but also human health. Modern food packaging materials have included a blend of synthetic ingredients, trickling into our daily lives and polluting the air, water, and land. Single-use plastic items slowly degrade into microplastics and can take up to hundreds of years to biodegrade.<br/>Due to COVID-19, restaurants have switched to takeout and delivery options to adapt to the new business environment and guidelines enforced by the Center of Disease Control (CDC) mandated guidelines.<br/>Some of these guidelines include: notices encouraging social distancing and mask-wearing, mandated masks for employees, and easy access to sanitary supplies.<br/>This cultural shift is motivating restaurants to search for a quick, cheap, and easy fix to adapt to the increased demand of take-out and delivery methods. This increases their plastic consumption of items such as plastic bags/paper bags, styrofoam containers, and beverage cups. Plastic is the most popular takeout material because of its price and durability as well as allowing for limited contamination and easy disposability.<br/>Almost all food products come in packaging and this, more often than not, is single use. Food is the largest market out of all the packaging industry, maintaining roughly two thirds of material going to food. The US Environmental Protection Agency reports that almost half of all municipal solid waste is made up of food and food packaging materials. In 2014, over 162 million tons of packaging material waste were generated in the states. This typically contains toxic inks and dyes that leach into groundwater and soil. When degrading, pieces of plastic absorb toxins like PCBs and pesticides, and then each piece will in turn release toxic chemicals like Bisphenol A. Even before being thrown away, it causes negative effects for the environment. The creation of packaging materials uses many resources such as petroleum and chemicals and then releases toxic byproducts. Such byproducts include sludge containing contaminants, greenhouse gases, and heavy metal and particulate matter emissions. Unlike many other industries, plastic manufacturing has actually increased production. Demand has increased and especially in the food industry to keep things sanitary. This increase in production is reflective of the increase in waste. <br/>Although restaurants have implemented their own sustainable initiatives to combat their carbon footprint, the pandemic has unfortunately forced restaurants to digress. For example, Just Salad, a fast-food restaurant chain, incentivized customers with discounted meals to use reusable bowls which saved over 75,000 pounds of plastic per year. However, when the pandemic hit, the company halted the program to pivot towards takeout and delivery. This effect is apparent on an international scale. Singapore was in lock-down for eight weeks and during that time, 1,470 tons of takeout and food delivery plastic waste was thrown out. In addition, the Hong Kong environmental group Greeners Action surveyed 2,000 people in April and the results showed that people are ordering out twice as much as last year, doubling the use of plastic.<br/>However, is this surge of plastic usage necessary in the food industry, or are there methods that can be used to reduce the amount of waste production? The COVID-19 pandemic caused a fracture in the food system’s supply chain, involving food, factory, and farm. This thesis will strive to tackle such topics by analyzing the supply chains of the food industry and identify areas for sustainable opportunities. These recommendations will help to identify areas for green improvement.

There does not appear to be a singular variable that determines where companies choose to place their distribution centers, however there are several underlying factors that may alter companies’ decisions on what countries they develop distribution networks in. There are many reasons companies choose a distribution centers’ location: infrastructure, trade barriers, and costs are often considered as well as the supply and demand markets for the product offerings. Countries can alter aspects to increase the number of businesses that operate within their bounds. When a distribution center is constructed local communities benefit from corporate initiatives and funding as well as jobs and access to cheaper products. Countries often utilize taxes and regulation to positively impact the environment when introducing distribution centers to their economy. The goal is to understand the weights of different factors that shape where distribution centers are located and inform decision makers on the aspects they should alter to get the greatest return on investment. The resulting data will display how large retailers have positioned their current warehouse to indicate likely expansions and the factors that are currently affecting location decisions. <br/><br/>The research project asks the following questions:<br/><br/>When determining the best location for distribution centers, what factors have the largest impact on business decisions? <br/>What role do governments play in developing space for companies to conduct business in (how do they update their infrastructure and customs methods including the impact on trade across industries)? <br/>How can governments and the community limit outsourcing and/or bring businesses (and thus distribution centers) closer to home? <br/><br/>When determining distribution center locations, most companies analyze the political and market structure to decide whether they will enter the market. Once companies have chosen the general region they are hoping to gain, infrastructure and costs are analyzed to find to maintain a competitive advantage in cost while maintaining relatively close locations to stores and consumers. Many companies utilize intermodal transportation on a macroscale, however in last mile logistics it is uncommon for large retailers such as Amazon and Walmart to use anything other than trucks (most commonly their own fleet). Governments have a clear role in gaining or limiting business, however, these factors are typically only considered upon entry or due to changes in major trade barriers therefore policy changes are less likely to encourage growth than investments in infrastructure or alterations in economic conditions such as taxes. Consumers and governments should work together to create an environment that fosters business growth in both new companies entering the market and existing companies expanding by creating unique policies that utilize taxes and business investments to invest in infrastructure.