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The purpose of this dissertation was to develop a Compassionate Communication Scale (CCS) by conducting a series of studies. The first study used qualitative data to identify and develop initial scale items. A series of follow-up studies used exploratory factor analysis to investigate the underlying structure of the CCS. A

The purpose of this dissertation was to develop a Compassionate Communication Scale (CCS) by conducting a series of studies. The first study used qualitative data to identify and develop initial scale items. A series of follow-up studies used exploratory factor analysis to investigate the underlying structure of the CCS. A three-factor structure emerged, which included: Compassionate conversation, such as listening, letting the distressed person disclose feelings, and making empathetic remarks; compassionate touch, such as holding someone's hand or patting someone's back; and compassionate messaging, such as posting an encouraging message on a social networking site or sending a sympathetic email. The next study tested convergent and divergent validity by determining how the three forms of compassionate communication associate with various traits. Compassionate conversation was positively related to compassion, empathetic concern, perspective taking, emotional intelligence, social expressivity, emotional expressivity and benevolence, and negatively related to verbal aggressiveness and narcissism. Compassionate touch was positively correlated with compassion, empathetic concern, perspective taking, emotional intelligence, social expressivity, emotional expressivity, and benevolence, and uncorrelated with verbal aggressiveness and benevolence. Finally, compassionate messaging was positively correlated with social expressivity, emotional expressivity, and uncorrelated with verbal aggressiveness and narcissism. The next study focused on cross-validation and criterion-related validity. Correlations showing that self-reports of a person's compassionate communication were positively related to a friend or romantic partner's report of that person's compassionate communication provided cross-validation. The test for criterion-related validity examined whether compassionate communication predicts relational satisfaction. Regression analyses revealed that people were more relationally satisfied when they perceived themselves to use compassionate conversation, when they perceived their partner to use compassionate conversation, and when their partner reported using compassionate conversation. This finding did not extend to compassionate touch or compassionate messaging. In fact, in one regression analysis, people reported more relational satisfaction when they perceived that their partners used high levels of compassionate conversation and low levels of compassionate touch. Overall, the analyses suggest that of the three forms of compassionate communication, compassionate conversation is most strongly related to relational satisfaction. Taken together, this series of studies provides initial evidence for the validity of the CCS.
ContributorsRamos Salazar, Leslie (Author) / Guerrero, Laura (Thesis advisor) / Roberto, Anthony (Committee member) / Millsap, Roger (Committee member) / Arizona State University (Publisher)
Created2013
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Description
The relationships between goals and specific flirting behaviors were investigated in a college population. Research questions and hypotheses were guided by Dillard's (1990) Goals-Plans-Action (GPA) model of interpersonal influence, which states that goals lead to planning processes, which, in turn, produce behavior. Six hundred and eighty-five undergraduates at a large

The relationships between goals and specific flirting behaviors were investigated in a college population. Research questions and hypotheses were guided by Dillard's (1990) Goals-Plans-Action (GPA) model of interpersonal influence, which states that goals lead to planning processes, which, in turn, produce behavior. Six hundred and eighty-five undergraduates at a large southwestern university participated in an online survey assessing their behaviors in their most recent flirting interactions, their goals for that interaction, as well as measures designed to assess planning, the importance of the goal, and the number of goals present for the interaction. Results indicate that goals relate to the use of some, but not all behaviors, and that a flirting script may exist. Furthermore, planning, importance, and number of goals were all found to relate to the reporting of specific flirting behaviors. Sex differences were found as well, such that men reported using more forward and direct behaviors, while women reported using more facial expressions, self-touch, and laughing; men also reported flirting for sexual reasons more than women, and women reported flirting for more fun reasons that men. Overall, this study confirms the utility of the GPA framework for understanding the relationship between goals and flirting behavior, and suggests several avenues for future research.
ContributorsWiedmaier, Benjamin (Author) / Mongeau, Paul (Thesis advisor) / Guerrero, Laura (Committee member) / Green, Samuel (Committee member) / Arizona State University (Publisher)
Created2014
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Description
Relational turbulence theory (RTT) has primarily explored the effects of relational uncertainty and partner interdependence on relational outcomes. While robust, the theory fails to account for uncertainties and perceived interdependence stemming from extra-dyadic factors (such as partners’ social networks). Thus, this dissertation had two primary goals. First, scales indexing measures

Relational turbulence theory (RTT) has primarily explored the effects of relational uncertainty and partner interdependence on relational outcomes. While robust, the theory fails to account for uncertainties and perceived interdependence stemming from extra-dyadic factors (such as partners’ social networks). Thus, this dissertation had two primary goals. First, scales indexing measures of social network-based relational uncertainty (i.e., network uncertainty) and social network interdependence are tested for convergent and divergent validity. Second, measurements of network uncertainty and interdependence are tested alongside measures featured in RTT to explore predictive validity. Results confirmed both measurements and demonstrated numerous significant relationships for turbulence variables. Discussions of theoretical applications and future directions are offered.
ContributorsStein, James (Author) / Mongeau, Paul A. (Thesis advisor) / Guerrero, Laura (Committee member) / Dumka, Larry (Committee member) / Arizona State University (Publisher)
Created2018
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Description
Affectionate communication is one way individuals express love and appreciation (Floyd, 2006). Recently, communication scholars have recommended individuals increase their expressions of affection for health benefits (Brezsnyak & Whisman, 2004; Floyd et al., 2009; Floyd & Riforgiate, 2008). However, because communication is limited during military deployment, increasing affectionate communication is

Affectionate communication is one way individuals express love and appreciation (Floyd, 2006). Recently, communication scholars have recommended individuals increase their expressions of affection for health benefits (Brezsnyak & Whisman, 2004; Floyd et al., 2009; Floyd & Riforgiate, 2008). However, because communication is limited during military deployment, increasing affectionate communication is difficult for military families to implement. One form of affectionate communication that shows the promise of health benefits for military couples during deployment is affectionate writing. Working from Pennebaker’s written disclosure paradigm and Floyd’s affectionate exchange theory, the purpose of the current study is to identify whether at-home romantic partners of deployed U.S. Navy personnel can reap the benefits of affectionate communication during military deployment. To test a causal relationship between affectionate writing and communication outcomes, specifically relational satisfaction and stress, a four-week experiment was conducted. Eighty female at-home romantic partners of currently deployed U.S. Navy personnel were recruited for the study and randomly assigned to one of three conditions: (a) an experimental condition in which individuals were instructed to write affectionate letters to their deployed partners for 20 minutes once a week for three weeks, (b) a control condition in which individuals were instructed to write about innocuous or non-emotional topics for 20 minutes once a week for three weeks, or (c) a control condition in which individuals were not given instructions to write for the duration of the study. Individuals who engaged in affectionate writing reported higher levels of relational satisfaction than both the control groups, however, there were no differences in reported stress for the three groups. In fact, stress decreased throughout the duration of the study regardless of the condition in which participants had been placed. Additionally, individuals with secure attachment styles were more satisfied and less stressed than individuals with preoccupied and fearful attachment styles. Finally, individuals who perceived their relationship to be equitable, and to a slightly lesser extent, overbenefitted, during deployment reported higher levels of relational satisfaction. Overall, the findings support and extend affectionate exchange theory. Specifically, the results suggest that individuals can experience distance from their partners and still benefit from affectionate communication via writing; additionally, expressions of affectionate communication need not be reciprocal. Theoretical, methodological, clinical, and pedagogical implications are discussed.
ContributorsVeluscek, Alaina M (Author) / Guerrero, Laura (Thesis advisor) / Alberts, Jess (Committee member) / Brougham, M. Jennifer (Committee member) / Arizona State University (Publisher)
Created2018
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Description
The China smog is a severe air pollution issue that has damaging effects on the health of millions of Chinese nationals and contributes to global warming. In the context of the China smog, this study examined civic engagement on social network sites (SNS) and in real life among Chinese nationals

The China smog is a severe air pollution issue that has damaging effects on the health of millions of Chinese nationals and contributes to global warming. In the context of the China smog, this study examined civic engagement on social network sites (SNS) and in real life among Chinese nationals utilizing theories of uses and gratification, the effects of Internet use, media exposure, Internet censorship, political efficacy, trust and social capital. Six hundred and eighty eight Chinese nationals who are currently studying, working or residing in China completed online questionnaires. In general, the results of this study showed that a combination of high needs for recognition of SNS use and low needs for entertainment of SNS use is related with increased civic engagement. The results of this study also revealed that civic engagement is positively related with attention to content about the China smog on mobile Internet, external political efficacy and social capital.
ContributorsChen, Yashu (Author) / Cheong, Pauline (Thesis advisor) / Guerrero, Laura (Committee member) / Neuberg, Steven (Committee member) / Arizona State University (Publisher)
Created2017
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Description
Interpersonal communication can facilitate or inhibit positive mental-health outcomes, depending on a large number of factors. This study investigates associations among communication behaviors, social network factors, and a mental health outcome (distress) in frenemy relationships. Frenemy relationships refer to individuals who have negative feelings toward relational partners, but their interactions

Interpersonal communication can facilitate or inhibit positive mental-health outcomes, depending on a large number of factors. This study investigates associations among communication behaviors, social network factors, and a mental health outcome (distress) in frenemy relationships. Frenemy relationships refer to individuals who have negative feelings toward relational partners, but their interactions are typically performed to be seen as positive. In short, individuals conceal their negative feelings toward a partner while maintaining positive interactions. Given this definition and existing literature, deceptive affection and relational aggression were two communication behaviors that are likely to occur in frenemy relationships that are likely to negatively influence mental health. Therefore, this dissertation investigated the extent to which deceptive affection and relational aggression influence distress when communicating with a frenemy. In addition, like other interpersonal relationships, frenemy relationships are embedded in larger social networks which have also been found to influence mental health outcomes, either positively or negatively. Thus, this dissertation also examined how two social network factors – social network awareness of the frenemy relationship and social network liking of the frenemy – influence distress experienced when talking with the frenemy. Two hundred and seventy-nine non-college adults accessed the survey through Amazon’s Mechanical Turk and completed an online survey through Qualtrics. The results of multiple regression analyses indicated a positive association between relational aggression behaviors and distress when communicating with a frenemy. Results also showed that social network liking and social network awareness interact to influence distress. When the social network likes the frenemy, awareness of the frenemy relationship positively is positively related to distress. When the social network dislikes the frenemy, on the other hand, awareness of the relationship makes no difference on distress. Directions for future research include a number of interesting theoretical implications that link the present results to a variety of theoretical notions and concepts.
ContributorsYu, Panfeng (Author) / Mongeau, Paul (Thesis advisor) / Randall, Ashley (Committee member) / Guerrero, Laura (Committee member) / Arizona State University (Publisher)
Created2023
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Description
Western cultures on the whole have a particular fascination surrounding tattoos, and academia is no different. There are numerous studies that discuss why people get tattoos and what peoples’ perceptions of those with tattoos are. However, there has only been a minuscule amount of research on the ones who even

Western cultures on the whole have a particular fascination surrounding tattoos, and academia is no different. There are numerous studies that discuss why people get tattoos and what peoples’ perceptions of those with tattoos are. However, there has only been a minuscule amount of research on the ones who even make tattoos possible: Tattoo artists. This work endeavors to provide a platform for tattoo artists to share their stories and experiences, and, in turn, help provide academia and the public at-large with a better understanding of tattoo artist identity and how the tattoo artist residual community functions and defines itself. Through ethnography, ethnographic interviews, and autoethnography, the everyday lives of tattoo artists will be explored. This work also seeks to provide an understanding of the history, skillsets, artistry, and creativity of Western tattoo artists, while simultaneously arguing for how tattoos and their creators can open the world of “fine art” to a broader audience and make it more accessible for all.
ContributorsHawn, Allison (Author) / Mean, Lindsey (Thesis advisor) / Schleif, Corine (Committee member) / Guerrero, Laura (Committee member) / Arizona State University (Publisher)
Created2022