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Description
Owner organizations in the architecture, engineering, and construction (AEC) industry are presented with a wide variety of project delivery approaches. Implementation of these approaches, while enticing due to their potential to save money, reduce schedule delays, or improve quality, is extremely difficult to accomplish and requires a concerted change management

Owner organizations in the architecture, engineering, and construction (AEC) industry are presented with a wide variety of project delivery approaches. Implementation of these approaches, while enticing due to their potential to save money, reduce schedule delays, or improve quality, is extremely difficult to accomplish and requires a concerted change management effort. Research in the field of organizational behavior cautions that perhaps more than half of all organizational change efforts fail to accomplish their intended objectives. This study utilizes an action research approach to analyze change message delivery within owner organizations, model owner project team readiness and adoption of change, and identify the most frequently encountered types of resistance from lead project members. The analysis methodology included Spearman's rank order correlation, variable selection testing via three methods of hierarchical linear regression, relative weight analysis, and one-way ANOVA. Key findings from this study include recommendations for communicating the change message within owner organizations, empirical validation of critical predictors for change readiness and change adoption among project teams, and identification of the most frequently encountered resistive behaviors within change implementation in the AEC industry. A key contribution of this research is the recommendation of change management strategies for use by change practitioners.
ContributorsLines, Brian (Author) / Sullivan, Kenneth (Thesis advisor) / Wiezel, Avi (Committee member) / Badger, William (Committee member) / Arizona State University (Publisher)
Created2014
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Description
The price based marketplace has dominated the construction industry. The majority of owners use price based practices of management (expectation and decision making, control, direction, and inspection.) The price based/management and control paradigm has not worked. Clients have now been moving toward the best value environment (hire

The price based marketplace has dominated the construction industry. The majority of owners use price based practices of management (expectation and decision making, control, direction, and inspection.) The price based/management and control paradigm has not worked. Clients have now been moving toward the best value environment (hire contractors who know what they are doing, who preplan, and manage and minimize risk and deviation.) Owners are trying to move from client direction and control to hiring an expert and allowing them to do the quality control/risk management. The movement of environments changes the paradigm for the contractors from a reactive to a proactive, from a bureaucratic
on-accountable to an accountable position, from a relationship based
on-measuring to a measuring entity, and to a contractor who manages and minimizes the risk that they do not control. Years of price based practices have caused poor quality and low performance in the construction industry. This research identifies what is a best value contractor or vendor, what factors make up a best value vendor, and the methodology to transform a vendor to a best value vendor. It will use deductive logic, a case study to confirm the logic and the proposed methodology.
ContributorsPauli, Michele (Author) / Kashiwagi, Dean (Thesis advisor) / Sullivan, Kenneth (Committee member) / Badger, William (Committee member) / Arizona State University (Publisher)
Created2011
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Description
The water and wastewater industry in the United States is in dire need of renovation due to dwindling infrastructure and requires substantial reinvestment. Design-bid-build (DBB) is the traditional method of project delivery most widely applied in this industry. However, alternative project delivery methods (APDM) are on the rise and touting

The water and wastewater industry in the United States is in dire need of renovation due to dwindling infrastructure and requires substantial reinvestment. Design-bid-build (DBB) is the traditional method of project delivery most widely applied in this industry. However, alternative project delivery methods (APDM) are on the rise and touting the benefits of reduced project schedule and cost. The main purpose of this study is to conduct a qualitative and quantitative performance evaluation to assess the current impact of APDM in the water and wastewater industry. A national survey was conducted targeting completed water and wastewater treatment plant projects. Responses were obtained from 75 utilities and constructors that either completed their projects using DBB, construction manager at risk (CMAR), or design-build (DB). Data analysis revealed that CMAR and DB statistically outperformed DBB in terms of project speed and intensity. Performance metrics such as cost growth, schedule growth, unit cost, factors influencing project delivery method selection, scope changes, warranty and latent defects, and several others are also evaluated. The main contribution of this study was that it was able to show that for the same project cost, water and wastewater treatment plants could be delivered under a faster schedule and with higher quality through the utilization of APDM.
ContributorsFeghaly, Jeffrey (Author) / El Asmar, Mounir (Thesis advisor) / Ariaratnam, Samuel (Thesis advisor) / Bearup, Wylie (Committee member) / Arizona State University (Publisher)
Created2018
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Description

The built environment is responsible for a significant portion of global waste generation.

Construction and demolition (C&D) waste requires significant landfill areas and costs

billions of dollars. New business models that reduce this waste may prove to be financially

beneficial and generally more sustainable. One such model is referred to as the “Circular

Economy”

The built environment is responsible for a significant portion of global waste generation.

Construction and demolition (C&D) waste requires significant landfill areas and costs

billions of dollars. New business models that reduce this waste may prove to be financially

beneficial and generally more sustainable. One such model is referred to as the “Circular

Economy” (CE), which promotes the efficient use of materials to minimize waste

generation and raw material consumption. CE is achieved by maximizing the life of

materials and components and by reclaiming the typically wasted value at the end of their

life. This thesis identifies the potential opportunities for using CE in the built environment.

It first calculates the magnitude of C&D waste and its main streams, highlights the top

C&D materials based on weight and value using data from various regions, identifies the

top C&D materials’ current recycling and reuse rates, and finally estimates a potential

financial benefit of $3.7 billion from redirecting C&D waste using the CE concept in the

United States.

ContributorsAldaaja, Mohammad (Author) / El Asmar, Mounir (Thesis advisor) / Buch, Rajesh (Committee member) / Kaloush, Kamil (Committee member) / Arizona State University (Publisher)
Created2019
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Description
Sustainable Materials Management and Circular Economy are both frameworks for considering the way we interact with the world's resources. Different organizations and institutions across the world have adopted one philosophy or the other. To some, there seems to be little overlap of the two, and to others, they are perceived

Sustainable Materials Management and Circular Economy are both frameworks for considering the way we interact with the world's resources. Different organizations and institutions across the world have adopted one philosophy or the other. To some, there seems to be little overlap of the two, and to others, they are perceived as being interchangeable. This paper evaluates Sustainable Materials Management (SMM) and Circular Economy (CE) individually and in comparison to see how truly different these frameworks are from one another. This comparison is then extended into a theoretical walk-through of an SMM treatment of concrete pavement in contrast with a CE treatment. With concrete being a ubiquitous in the world's buildings and roads, as well as being a major constituent of Construction & Demolition waste generated, its analysis is applicable to a significant portion of the world's material flow. The ultimate test of differentiation between SMM and CE would ask: 1) If SMM principles guided action, would the outcomes be aligned with or at odds with CE principles? and conversely 2) If CE principles guided action, would the outcomes be aligned with or at odds with SMM principles? Using concrete pavement as an example, this paper seeks to determine whether or not Sustainable Materials Management and Circular Economy are simply different roads leading to the same destination.
ContributorsAbdul-Quadir, Anisa (Author) / Kelman, Candice (Thesis director) / Buch, Rajesh (Committee member) / Barrett, The Honors College (Contributor)
Created2017-05
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Description
As construction and building methods advance so should their focus on reconstruction post-natural disasters. For the past 50 years there has been an average of 6.2 hurricanes making landfall, and several recent unfortunate occurrences in the past year that have caused immeasurable damage and taken priceless lives (Chris Landsea 2017).

As construction and building methods advance so should their focus on reconstruction post-natural disasters. For the past 50 years there has been an average of 6.2 hurricanes making landfall, and several recent unfortunate occurrences in the past year that have caused immeasurable damage and taken priceless lives (Chris Landsea 2017). Damages could have been significantly reduced to residential homes and lives saved if proper, hurricane-resistant construction was used. It is important to continue advancement in efficient planning and reconstructive methods to restore individuals into their homes and ensure their safety in the future. Utilizing tested resilient building methods may increase construction costs but has a visible payoff through mitigation of economic losses in the future. This can also help develop response and mitigation plans based on the very specific conditions of each community or affected location. To do so, it is crucial to continue research and test various methods of construction and materials in residential homes. This study was a comparative analysis of the current roof systems implemented in residential homes, the role of hurricane testing facilities in maintaining building codes, and how damage incurred by hurricanes can be significantly reduced through a shift in the approach of homeowner insurance incentive. The purpose of this study was to provide a feasible and practicable solution for increasing implementation of hurricane resistant construction into homes. The results of this analysis concluded that there is a low percentage of homeowners investing in making their homes hurricane resilient. By re-inventing the incentive methods that insurance companies offer, this problem can step into the right direction in making more homes hurricane resilient consequently reducing damages, deaths, and economic loss.
ContributorsVarkalaite, Migle (Author) / Sullivan, Kenneth (Thesis director) / Ayer, Steven (Committee member) / School of International Letters and Cultures (Contributor) / Del E. Webb Construction (Contributor) / Barrett, The Honors College (Contributor)
Created2018-05
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Description
Entering a new market in the construction industry is a complex task. Although many contractors have experienced the benefits of expanding their market offerings, many more have had unsuccessful experiences causing hardship for the entire organization. Standardized decision-making processes can help to increase the likelihood of success, but

Entering a new market in the construction industry is a complex task. Although many contractors have experienced the benefits of expanding their market offerings, many more have had unsuccessful experiences causing hardship for the entire organization. Standardized decision-making processes can help to increase the likelihood of success, but few specialty contractors have taken the time to develop a formal procedure. According to this research, only 6 percent of survey respondents and 7 percent of case study participants from the sheet metal industry have a formal decision process. Five sources of data (existing literature, industry survey, semi-structured interviews, factor prioritization workshops, and expert panel discussions) are consulted to understand the current market entry decision-making practices and needs of the sheet metal industry. The data help to accomplish three study objectives: (1) determine the current processes and best practices used for market entry decision-making in the sheet metal industry, (2) identify motivations leading to market entry by sheet metal contractors, and (3) develop a standardized decision process that improves market entry decision outcomes. Grounded in a firm understanding of industry practices, a three-phased decision-making framework is created to provide a structured approach to guide contractors to an informed decision. Four industry leaders with over 175 years of experience in construction reviewed and applied every step of the framework to ensure it is practical and easy to use for contractors.
ContributorsSullivan, Jera J (Author) / El Asmar, Mounir (Thesis advisor) / Gibson, G Edward (Committee member) / Sullivan, Kenneth (Committee member) / Arizona State University (Publisher)
Created2016
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Description
The objective of the study was to examine the impact construction document deficiencies have on heavy/civil low-bid infrastructure projects. It encompasses the expertise of 202 heavy/civil construction professionals comprised of contactors and public project owners. The study was designed to determine the frequency and timing of when a contractor discovers

The objective of the study was to examine the impact construction document deficiencies have on heavy/civil low-bid infrastructure projects. It encompasses the expertise of 202 heavy/civil construction professionals comprised of contactors and public project owners. The study was designed to determine the frequency and timing of when a contractor discovers construction document deficiencies on heavy/civil low bid projects. The information was correlated with further study data of when a contractor ultimately reports the discovered construction document deficiencies to the public project owner. This research data was compiled and analyzed to determine if contractors are withholding construction document deficiencies from public owners until after the project contract has been executed. The withholding of document deficiencies can benefit contractors by resulting in additional owner incurred costs and potential justification for project time extensions. As a result, further research was required to examine the impact construction document deficiencies have on project cost and schedule. Based on the study findings, it has led to the development of a Contractor Document Review Assessment. The Contractor Document Review Assessment is a risk mitigation device in which contractors and public project owners can identify construction document deficiencies on heavy/civil low-bid construction projects before the project contract has been executed.
ContributorsPesek, Anthony Edward (Author) / Sullivan, Kenneth (Thesis advisor) / Badger, William (Committee member) / Bingham, Evan (Committee member) / Arizona State University (Publisher)
Created2017
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Description
With increasing interest in sustainability and green building, organizations are implementing programs such as Leadership in Energy and Environmental Design for Existing Buildings: Operations and Maintenance (LEED-EB) in order to focus corporate sustainability goals on the operations of a facility and the practices of the building occupants. Green building programs

With increasing interest in sustainability and green building, organizations are implementing programs such as Leadership in Energy and Environmental Design for Existing Buildings: Operations and Maintenance (LEED-EB) in order to focus corporate sustainability goals on the operations of a facility and the practices of the building occupants. Green building programs help reduce the impact of a facility and bring about several environmental benefits including but not limited to energy conservation, water conservation and material conservation. In addition to various environmental benefits, green building programs can help companies become more efficient. The problem is that organizations are not always successful in their pursuits to achieve sustainability goals. It frequently take years to implement a program, and in many cases the goals for sustainability never come to fruition, when in the mean time resources are wasted, money is spent needlessly and opportunities are lost forever. This thesis addresses how the Six Sigma methodologies used by so many to implement change in their organizations could be applied to the LEED-EB program to help companies achieve sustainability results. A qualitative analysis of the Six Sigma methodologies was performed to determine if and how a LEED-EB program might utilize such methods. The two programs were found to be compatible and several areas for improvements to implementing a LEED-EB program were identified.
ContributorsFurphy, Kimberly (Author) / Hild, Nicholas (Thesis advisor) / Olson, Larry (Committee member) / Sullivan, Kenneth (Committee member) / Arizona State University (Publisher)
Created2010
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Description
The U.S. Army Medical Command has been testing a leadership based structure to increase the performance of delivering construction and facility services in its system of $600M of construction and 26 major hospital facilities in the U.S. The organizational requirement was to minimize the management and oversight of contractors

The U.S. Army Medical Command has been testing a leadership based structure to increase the performance of delivering construction and facility services in its system of $600M of construction and 26 major hospital facilities in the U.S. The organizational requirement was to minimize the management and oversight of contractors and simultaneously increase project performance. The research proposes that a leadership based structure can supplement the perception, preplanning, and risk minimization capability of a contractor's project manager, thus increasing the project performance (on time, within budget, and meeting expectations) and decreasing client management requirement. The projects were delivered in a best value and low price environment. The major impact of this research was that proactive management by contractors was more effective than traditional management such as direction, control, and inspection by client's professional representatives. The results based on data collection and date analyses validated that a leadership based structure can increase the performance of an organization and reduce its management requirement.
ContributorsMalhotra, Neha (Author) / Kashiwagi, Dean T. (Thesis advisor) / Sullivan, Kenneth (Committee member) / Badger, William (Committee member) / Arizona State University (Publisher)
Created2010