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ABSTRACT

This study examines the ways in which employees experience moral emotions that violate employee treatment and how employees co-construct moral emotions and subsequent expressions of dissent. This qualitative study consisted of 123 full-time employees and utilized open-coding, content analysis, constant comparison analysis, and concept mapping. The analysis revealed that

ABSTRACT

This study examines the ways in which employees experience moral emotions that violate employee treatment and how employees co-construct moral emotions and subsequent expressions of dissent. This qualitative study consisted of 123 full-time employees and utilized open-coding, content analysis, constant comparison analysis, and concept mapping. The analysis revealed that employees expressed dissent laterally as a series of sensemaking processes, such as validation of feelings, moral assessments, and assessing the fear of moral transgressions. Employees also expressed dissent as a series of risk assessments that overlapped with the ways in which employees made sense of the perceived infraction. Employees' lateral dissent expression manifested as a form of social support which occasionally led to co-rumination. Employees expressed dissent upwardly when seeking a desired action or change. Circumvention was utilized as a direct reflection to the type and degree of moral transgression related to the person responsible for the mistreatment. Results indicated that experiencing moral emotions that led to expressing dissent with a designated audience was determined by where employees were situated in the cyclical model of communicating moral emotions and in relation to the co-construction of both the infraction related to employee mistreatment and the experience of moral emotions. Results contribute to the existing body of literature on dissent and emotions. A discussion synthesizing the findings and analysis is presented, in addition to the implications for future research.

KEYWORDS: Emotion, Dissent, Moral Emotions, Sensemaking, Risk-Assessment, Social Support, Co-Rumination
ContributorsKamrath, Jessica K (Author) / Kassing, Jeffrey W. (Thesis advisor) / Waldron, Vincent R. (Committee member) / Meân, Lindsey J. (Committee member) / Arizona State University (Publisher)
Created2015
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In 1981, Fernando Valenzuela had one of the most unlikely rookie seasons for theLos Angeles Dodgers. Originally from a rural farm town in northern Mexico, he left an enduring legacy that persists within Mexican/American and Latinx fans and communities throughout Los Angeles. Not only did Fernando help the Dodgers capture

In 1981, Fernando Valenzuela had one of the most unlikely rookie seasons for theLos Angeles Dodgers. Originally from a rural farm town in northern Mexico, he left an enduring legacy that persists within Mexican/American and Latinx fans and communities throughout Los Angeles. Not only did Fernando help the Dodgers capture the World Series, he captured the hearts of the people and the communities who had shunned the Dodgers for decades. This act of protest was a response to the destruction of three neighborhoods—La Paloma, Palo Verde, and Bishop—that were destroyed amid a protracted legal battle with the city of Los Angeles throughout the 1950’s that culminated in coercion, violence, and a new baseball stadium. This project intends to remember the neighborhoods of La Paloma, Palo Verde, and Bishop and those who lost their homes alongside the public memory of Fernando Valenzuela’s unlikely rookie season, dubbed Fernandomania, and his career with the Los Angeles Dodgers. I illumine how the public memories of Fernandomania, a moment of communitas, and Fernando Valenzuela have facilitated the public forgetting of La Loma, Palo Verde, and Bishop by making Chavez Ravine into a novel public idiom for American baseball rather than a site of violence and resistance. In the process of facilitating the public forgetting of these neighborhoods, the sports media commits a pernicious discursive violence upon Fernando Valenzuela’s hyper-visible brown body that reveals the workings of a white racial frame designed to protect American baseball’s white masculine ideology. Ultimately, the Los Angeles Dodgers benefit from Fernando’s unmistakably cultural and racial Mexican identity—the source of his otherization and incongruity with American baseball’s white heroism—as the transgressions of the past are slowly forgotten.
ContributorsZamora, Erin Victoria (Author) / Brouwer, Daniel C (Thesis advisor) / Meân, Lindsey J. (Committee member) / Ore, Ersula J. (Committee member) / Arizona State University (Publisher)
Created2020