Matching Items (22)
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The construction industry in India suffers from major time and cost overruns. Data from government and industry reports suggest that projects suffer from 20 to 25 percent time and cost overruns. Waste of resources has been identified as a major source of inefficiency. Despite a substantial increase in the past

The construction industry in India suffers from major time and cost overruns. Data from government and industry reports suggest that projects suffer from 20 to 25 percent time and cost overruns. Waste of resources has been identified as a major source of inefficiency. Despite a substantial increase in the past few years, demand for professionals and contractors still exceeds supply by a large margin. The traditional methods adopted in the Indian construction industry may not suffice the needs of this dynamic environment, as they have produced large inefficiencies. Innovative ways of procurement and project management can satisfy the needs aspired to as well as bring added value. The problems faced by the Indian construction industry are very similar to those faced by other developing countries. The objective of this paper is to discuss and analyze the economic concerns, inefficiencies and investigate a model that both explains the Indian construction industry structure and provides a framework to improve efficiencies. The Best Value (BV) model is examined as an approach to be adopted in lieu of the traditional approach. This could result in efficient construction projects by minimizing cost overruns and delays, which until now have been a rarity.
ContributorsNihas, Syed (Author) / Kashiwagi, Dean (Thesis advisor) / Sullivan, Kenneth (Committee member) / Kashiwagi, Jacob (Committee member) / Arizona State University (Publisher)
Created2013
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The construction industry is performing poorly regarding project management and service delivery. On average, global projects are over-budget, delayed, and met with unsatisfactory results according to buyers. To mitigate poor performance, the project management career path has been heavily researched and continually developed over the last century. Despite the published

The construction industry is performing poorly regarding project management and service delivery. On average, global projects are over-budget, delayed, and met with unsatisfactory results according to buyers. To mitigate poor performance, the project management career path has been heavily researched and continually developed over the last century. Despite the published advances in project management approaches and tools, project performance continues to suffer. This research seeks to conduct an exploratory analysis of current project management and other approaches and determine how they affect project performance. Through a detailed literature search, the researcher identified a procurement model that is more heavily documented as high performing than all other approaches. The researcher proposed that this model may be a solution to assist project managers with the delivery of high performing services. The model is called the Best Value Approach (BVA). The BVA focuses on leadership, non-technical communication, quality assurance, and transparent project execution. To test the effectiveness of its practices, the researcher modified and adapted the BVA into a project management approach and tested it on a large-scale government project. During the case study test, the researcher observed that there were two primary project management roles in the supply chain; the buyer’s and vendor’s project managers. The case study resulted in the large government organization receiving more work and increased their satisfaction of the work received by 22 percent from the previous year. To further test the project management adapted BVA, the researcher conducted a classroom case-study in which students learned and implemented the BVA practices on real-time, small-scale industry projects. Results include cost savings of $100,000 for 10 companies over 24 projects, cost avoidance of over $4.5M, and a 9.8/10 customer satisfaction [in terms of the companies’ satisfaction with the deliverables produced on each project]. These results suggest that the BVA practices may effectively improve the performance of project delivery, and may be a viable new project management approach to train future project managers. Out of the two project manager roles, it is proposed that the buyer’s project manager may receive the most benefit. Additional research is needed on the other approaches to compare quantitative project performance, and run repeated testing on the potential new project management approach.
ContributorsRivera, Alfredo Octavio (Author) / Badger, William (Thesis advisor) / Sullivan, Kenneth (Thesis advisor) / Kashiwagi, Jacob S (Committee member) / Arizona State University (Publisher)
Created2017
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The success or failure of projects is not determined only by procedures, tasks, and technologies, but also by the project team and its effectiveness. In order to lead project teams towards successful outcomes, project managers must maintain high quality relationships in the workplace. When looking at employees’ relationships in the

The success or failure of projects is not determined only by procedures, tasks, and technologies, but also by the project team and its effectiveness. In order to lead project teams towards successful outcomes, project managers must maintain high quality relationships in the workplace. When looking at employees’ relationships in the workplace, Social Exchange Theory introduces two types of exchanges: employee-organization and leader-member exchanges. While both types of exchanges focus exclusively on the employee’s longitudinal relationships, the interpersonal relationships among the team members are usually overlooked.

This research presents the results of a quantitative study of the interpersonal relationships of 327 project managers and assistant project managers in their workplace. Specifically, the study investigates if the quality of the relationship with particular stakeholders, such as one’s immediate supervisor (boss), peers, or subordinates, drives the individual’s quality of the relationship with other stakeholders.

Contrary to the expectations, in strictly hierarchical organizations (one direct supervisor), there is no significant correlation between the quality of relationships with the boss and the overall quality of the individual’s relationships. However, in the case of matrix organizations (two or three bosses), there are significant correlations between several variables such as the quality of the relationship, perceived importance and the time spent with each stakeholder, as well the inclination of the participant towards leadership actions. The driving relationship in matrix organizations is the one with “the most important peer”.
ContributorsK. Jamali, M. Hossein (Author) / Wiezel, Avi (Thesis advisor) / Sullivan, Kenneth T. (Committee member) / Badger, William (Committee member) / Arizona State University (Publisher)
Created2019
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The discipline of continuing professional development (CPD) is well defined and established within a variety of industries, such as medical, legal, and financial. The built environment is a less defined and mature industry with respect to educational pathways and professional education, with no uniform structure. Occupational licensing, such as registered

The discipline of continuing professional development (CPD) is well defined and established within a variety of industries, such as medical, legal, and financial. The built environment is a less defined and mature industry with respect to educational pathways and professional education, with no uniform structure. Occupational licensing, such as registered nurses, certified professional accountants, and others are well known within both their industries and the public. Additionally, occupational core-competencies are well established. Planning is a core skill set within the built environment and construction management. Definitions of the term “planning” vary quite broadly across the built environment, but generally includes activities such as risk identification, scope identification, and scheduling. Understanding how professionals in the built environment learn to plan is critical to meeting CPD needs for planning skills and the ability of a professional to “plan” effectively. Many planning tools and software have been developed, but often rely on an individual professional’s personal experiences and abilities. Limited literature in the field of professional education in the built environment has left a gap on the topic of how to train professionals in planning competencies. Survey results indicate that current training is not meeting the expectations of professionals, as only 16 percent of professionals are trained how to plan using their preferred method of learning. While on-the-job training is the primary format, the most preferred format is internal company training, but only 54 percent of companies provide this format. Mann-Whitney U and Kruskal Wallis tests were conducted and revealed that organizations with internal training programs have higher employee satisfaction with their organization’s planning process. Further, organizations with internal training programs are seen as having a more formal internal planning process. Research is needed to develop CPD within construction management and provide the foundation upon which a professional education structure can be created. An andragogically-centered schema for a heuristic approach to construction CPD is developed and tested on a seminar for pre-project planning. The full instructional design of the seminar using the model is disclosed and seminar results showed positive results and participants achieved high levels of learning.
ContributorsHurtado, Kristen (Author) / Sullivan, Kenneth (Thesis advisor) / Wiezel, Avi (Committee member) / Badger, William (Committee member) / Arizona State University (Publisher)
Created2018
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The Helping Hand Run is a 5k/10k fun run benefiting Hospice of the Valley's pediatric unit for children with life-limiting illnesses. Chapter members of Alpha Kappa Psi professional business fraternity at Arizona State University initiated this annual event in 2008, and I was the event Chair for the 2016 and

The Helping Hand Run is a 5k/10k fun run benefiting Hospice of the Valley's pediatric unit for children with life-limiting illnesses. Chapter members of Alpha Kappa Psi professional business fraternity at Arizona State University initiated this annual event in 2008, and I was the event Chair for the 2016 and 2017 races. In the past this leadership role was notoriously difficult, as there were no pass-along documents. Fraternity brothers held their breath before committee placement results in hopes their name wouldn't be on the "Helping Hand Run Committee" line. Each year the committee started from scratch with no tangible documentation of how previous coordinators pulled off the run. My thesis reads as a partial narrative intermixed with summary; these stories stem from my two years in overseeing the Helping Hand Run and the third year in serving as an informal mentor to the committee after stepping down as Chair. The symbolism of the narrative style is intentional, as my formal preparation for undertaking this leadership role consisted of a 20-minute conversation with the previous event Chair. The purpose of my thesis twofold: exploring how project continuity and pass-along documents contribute to event sustainability and also in assessing how teaming promotes social unity. Through my experience in coordinating the 8th and 9th Helping Hand Runs, I identified and created an opportunity to improve two distinct communities: Alpha Kappa Psi and Hospice of the Valley. This is largely displayed through authoring the Helping Hand Run Project Plan (See Appendix D). This document contains a variety of resources including an introduction of the project, Hospice of the Valley, and event history, descriptions of committee member roles and responsibilities, thank you note templates, contact information, and more. While the Project Plan is helpful, a significant amount of information is now easily accessible to event coordinators on the Helping Hand Run Gmail Google Drive. Combined, the resources found in the Guide and Google Drive is all information I wish I had when being handed the event. With more involvement from my chapter and a solid foundation of documented resources, ultimately my fraternity now has the tools necessary to carry out a more impactful and lucrative event to support local youth in need. Although the Helping Hand Run Project Plan is event-specific, both this tool and the accompanying reflection can be used as a frame of reference for other event planners in terms of important event management information to consider when aiming for project sustainability and continuous improvement.
ContributorsLeibson, Lissa (Author) / Mokwa, Michael (Thesis director) / Eaton, John (Committee member) / W.P. Carey School of Business (Contributor) / Department of Supply Chain Management (Contributor) / Department of Management and Entrepreneurship (Contributor) / Barrett, The Honors College (Contributor)
Created2018-05
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The purpose of this creative thesis project is to create the framework of an educational class package based off of a course offered at Arizona State University. The course chosen for this project is an honors course titled Deductive Logic: Leadership and Management Techniques and is taught by Dean Kashiwagi,

The purpose of this creative thesis project is to create the framework of an educational class package based off of a course offered at Arizona State University. The course chosen for this project is an honors course titled Deductive Logic: Leadership and Management Techniques and is taught by Dean Kashiwagi, PhD. The class package is designed to be published over an online platform so students and professors from various institutions can access the material. Currently the platform is in its final stages of development and is slated to go live on July of 2014. The future development of the package will be geared towards facilitating interdisciplinary collaboration between institutions based off of course concepts.
ContributorsGunnoe, Jake Alan (Author) / Kashiwagi, Dean (Thesis director) / Kashiwagi, Jacob (Committee member) / Barrett, The Honors College (Contributor) / Mechanical and Aerospace Engineering Program (Contributor) / Del E. Webb Construction (Contributor)
Created2014-05
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Project management is the crucial component for managing and mitigating the inherent risks associated with changes in technology and innovation. The procedures to track the schedule, budget, and scope of various projects in the standard worlds of engineering, manufacturing, construction, etc., are essential elements to the success of the project.

Project management is the crucial component for managing and mitigating the inherent risks associated with changes in technology and innovation. The procedures to track the schedule, budget, and scope of various projects in the standard worlds of engineering, manufacturing, construction, etc., are essential elements to the success of the project. Cost overruns, schedule changes, and other natural risks must be managed effectively. But what happens when a project manager is tasked with delivering an attraction that needs to withstand harsh weather conditions, and millions of people enjoying it every year, for a company with arguably the highest standards for quality and guest satisfaction? This would describe the project managers at Walt Disney Imagineering (WDI) and the projects they oversee have tight budgets, aggressive schedules and require a bit more pixie dust than other engineering projects. However, the universal truth is that no matter the size or the scope of the endeavor, project management processes are absolutely essential to ensuring that every team member can effectively collaborate to deliver the best product.

ContributorsBaker, Molly (Author) / McCarville, Daniel R. (Thesis director) / Juarez, Joseph (Committee member) / Industrial, Systems & Operations Engineering Prgm (Contributor) / Barrett, The Honors College (Contributor)
Created2018-12
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A public North American university needed a tool to automate their Vendor of Record rotation program. The goal was to give each vendor in the program fair opportunities and to be open and honest with how vendors were selected. This tool was created in Microsoft Excel with VBA to code

A public North American university needed a tool to automate their Vendor of Record rotation program. The goal was to give each vendor in the program fair opportunities and to be open and honest with how vendors were selected. This tool was created in Microsoft Excel with VBA to code macros. The three major Excel sheets are the Masters, the FM Interface, and the Executive Interface. The Masters act as a database and house data for each project. It is a plain Excel worksheet populated with tables. The FM Interface is a macro-enabled Excel workbook. It is distributed to every Facilities Manager in the program. The FM Interface communicates with the Masters in the background. The FMs use the various inputs and buttons to go through every step of procuring a project. They start by initializing a project, and are given a generated list of vendors who are qualified. This list is automatically rotated for every project. Then they fill in an RFQ and it is automatically emailed to the required vendors. When the Facilities Manager receives every quote, they input them into the program and they are saved to the database. When the project is complete, the manager must fill out a satisfaction survey to measure safety, cost, schedule, and quality of work. This is the main method of tracking vendor performance. The last sheet, the Executive Interface, is given only to the administrator of the program. It generates various reports, such as vendor performance, FM performance, and insurance status. It also has many administrative functions including insurance updating, vendor input, and delete project/vendor. The automated tool has been used without error on over 50 projects by 11 different Facilities Managers. The university's Facilities Management team is pleased with the automated process.
ContributorsSchneider, Steven Andrew (Author) / Sullivan, Kenneth (Thesis director) / Savicky, John (Committee member) / Mechanical and Aerospace Engineering Program (Contributor) / Barrett, The Honors College (Contributor)
Created2016-12
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Emerge 2016: Future of Sport 2040 was an event hosted by Emerge Artists+ Scientists Design the Future that took place at Wells Fargo Arena in Tempe, Arizona on April 29th, 2016. The goal of the event was to explore and predict the future of sports while allowing the public to

Emerge 2016: Future of Sport 2040 was an event hosted by Emerge Artists+ Scientists Design the Future that took place at Wells Fargo Arena in Tempe, Arizona on April 29th, 2016. The goal of the event was to explore and predict the future of sports while allowing the public to participate in the futuristic event that we planned (event visitation). Emerge 2016: Future of Sport 2040 hosted 20 event visitations including Dr. Ingram-Waters' event visitation that focused on the future of fantasy sport with the title \u2014 Fantasy Sport: Draft Party 2040. The goal of this particular event visitation was to obtain significant and viable research results for incorporation in Dr. Ingram-Waters' fantasy football academic work while also delivering entertainment value for event participants. All observations and analysis are based upon the event planning process of the Future of Fantasy Sport: Draft Party 2040. As the author of this analysis, the observations in this report were noted as I served as the project manager on Dr. Ingram-Waters research team. In this role, I was heavily involved in the strategic planning, communication, and event operations of the event visitation full-circle from the ideation phase to the execution phase. This paper analyzes the project management pipeline used for the event production of the event visitation Fantasy Sport: Draft Party 2040. Drawing form the experience of the project management pipeline, this paper examines the management application of the Pareto Principle and Complexity Theory.
ContributorsTakada, Jonathon Fumiaki (Author) / Ingram-Waters, Mary (Thesis director) / Fette, Donald (Committee member) / Department of Marketing (Contributor) / Walter Cronkite School of Journalism and Mass Communication (Contributor) / Barrett, The Honors College (Contributor)
Created2016-05
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Despite advancements in construction and construction-related technology, capital project performance deviations, typically overruns, remain endemic within the capital projects industry. Currently, management is generally unaware of the current status of their projects, and thus monitoring and control of projects are not achieved effectively. In an ever-increasing competitive industry

Despite advancements in construction and construction-related technology, capital project performance deviations, typically overruns, remain endemic within the capital projects industry. Currently, management is generally unaware of the current status of their projects, and thus monitoring and control of projects are not achieved effectively. In an ever-increasing competitive industry landscape, the need to deliver projects within technical, budgetary, and schedule requirements becomes imperative to sustain a healthy return on investment for the project stakeholders. The fact that information lags within the capital projects industry has motivated this research to find practices and solutions that facilitate Instantaneous Project Controls (IPC).

The author hypothesized that there are specific practices that, if properly implemented, can lead to instantaneous controls of capital projects. It is also hypothesized that instantaneous project controls pose benefits to project performance. This research aims to find practices and identify benefits and barriers to achieving a real-time mode of control. To achieve these objectives, several lines of inquiry had to be pursued. A panel of 13 industry professionals and three academics collaborated on this research project. Two surveys were completed to map the current state of project control practices and to identify state-of-the-art or ideal processes. Ten case studies were conducted within and outside of the capital projects industry to identify practices for achieving real-time project controls. Also, statistical analyses were completed on retrospective data for completed capital projects in order to quantify the benefits of IPC. In conclusion, this research presents a framework for implementing IPC across the capital projects industry. The ultimate output from this research is procedures and recommendations that improve project controls processes.
ContributorsAbbaszadegan, Amin (Author) / Grau Torrent, David (Thesis advisor) / El Asmar, Mounir (Committee member) / Gibson, Jr., G. Edward (Committee member) / Arizona State University (Publisher)
Created2016