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Description
Pierce College at Joint Base Lewis – McChord (PCJBLM) is a community college extension campus that is challenged with complying with multiple policies while serving a transient student population amid budget constraints. Through multiple cycles of research, entry-level student services staff expressed concern about their professional development and their ability to contribute meaningfully to initiatives around student success. Student services staff were also concerned with their connection to colleagues and leaders within the unit. Research shows that leaders may need to be more flexible and creative in staff development to appreciate the diverse values and talents of their teams. Research also identifies professional development as essential to solidifying student affairs as a profession and meeting the demands of today’s educational environment.
Through multiple cycles of research, peer-to-peer mentoring was identified as the innovation to address the problem of practice at PCJBLM. The program was evaluated as part of an action research study. The theoretical perspectives guiding of the study were wicked problems, theory of structural empowerment, theory of psychological empowerment, and social learning theory and communities of practice. Peer-to-peer mentoring was evaluated over eight-weeks. Participants were selected via purposeful sampling. Key artifacts produced by participants were reflective journals and an individual development plan (IDP). Multiple qualitative data sources were used to triangulate the results. The quantitative instrument, Conditions of Work Empowerment Questionnaire – II (CWEQ-II), was administered to support learning about the participants’ feelings and perceptions about empowerment. The pre- and post-test (CWEQ-II) measures were used in conjunction with the qualitative sources. Credibility and rigor were addressed through triangulation, prolonged engagement, and member checking.
Results indicate more investigation is needed to address the identified wicked problem. Peer-to-peer mentoring supported a broadened view of the problem practice. The peer-to-peer mentoring program was structurally empowering while not completely psychologically empowering. The participants’ conflicts related to psychological empowerment were identified and will support continued learning in this area. Additionally, through multiple cycles of qualitative analysis, the values of this unit were identified. These values were essential to the developing community of practice. Continued research in empowerment and wicked problems is needed to support the future growth of the community of practice.
Through multiple cycles of research, peer-to-peer mentoring was identified as the innovation to address the problem of practice at PCJBLM. The program was evaluated as part of an action research study. The theoretical perspectives guiding of the study were wicked problems, theory of structural empowerment, theory of psychological empowerment, and social learning theory and communities of practice. Peer-to-peer mentoring was evaluated over eight-weeks. Participants were selected via purposeful sampling. Key artifacts produced by participants were reflective journals and an individual development plan (IDP). Multiple qualitative data sources were used to triangulate the results. The quantitative instrument, Conditions of Work Empowerment Questionnaire – II (CWEQ-II), was administered to support learning about the participants’ feelings and perceptions about empowerment. The pre- and post-test (CWEQ-II) measures were used in conjunction with the qualitative sources. Credibility and rigor were addressed through triangulation, prolonged engagement, and member checking.
Results indicate more investigation is needed to address the identified wicked problem. Peer-to-peer mentoring supported a broadened view of the problem practice. The peer-to-peer mentoring program was structurally empowering while not completely psychologically empowering. The participants’ conflicts related to psychological empowerment were identified and will support continued learning in this area. Additionally, through multiple cycles of qualitative analysis, the values of this unit were identified. These values were essential to the developing community of practice. Continued research in empowerment and wicked problems is needed to support the future growth of the community of practice.
ContributorsLett, James D (Author) / Dorn, Sherman J (Thesis advisor) / Dippold, Lindsey K (Committee member) / Gerhardt, Paul (Committee member) / Arizona State University (Publisher)
Created2018
Description
This study examined the influence of perceived transfer of learning on student engagement, completion rates, and attendance hours of high school equivalency (HSE) students within a Wicked Problems Framework. Local research had shown that over 30% of HSE students stopped attending HSE classes prior to completing 40 instructional hours, and many students cited a lack of relevant, “real-world” application, and the need to pursue employment as the two most common reasons that they stopped attending.
To address this issue, an innovation was developed and deployed for one semester at the Rio Salado College Avondale location. The innovation identified the individual career interests of each student in a treatment group, then worked with industry experts in those career fields to develop PowerPoint slides explaining how each HSE math lesson would directly transfer to the student’s career of interest. In addition, hiring managers from each career field that the students expressed interest in visited the class to discuss the need for HSE math skills and to answer any questions about their career and the transferability of what the students were learning.
The treatment groups’ attendance hours, completion rates, and self-reported engagement were examined and compared all other HSE math classes at Rio Salado College that took place during the same semester, as well as compared to the instructor of the innovation’s previous math classes. The results showed that students who participated in the innovation had, on average, over 38 more attendance hours than students who did not receive the innovation during the same semester and over 44 more attendance hours than the instructor’s previous classes at the same location. In addition, students who participated in the innovation reported higher engagement and enjoyment in the class than in similar HSE classes that they had previously taken.
To address this issue, an innovation was developed and deployed for one semester at the Rio Salado College Avondale location. The innovation identified the individual career interests of each student in a treatment group, then worked with industry experts in those career fields to develop PowerPoint slides explaining how each HSE math lesson would directly transfer to the student’s career of interest. In addition, hiring managers from each career field that the students expressed interest in visited the class to discuss the need for HSE math skills and to answer any questions about their career and the transferability of what the students were learning.
The treatment groups’ attendance hours, completion rates, and self-reported engagement were examined and compared all other HSE math classes at Rio Salado College that took place during the same semester, as well as compared to the instructor of the innovation’s previous math classes. The results showed that students who participated in the innovation had, on average, over 38 more attendance hours than students who did not receive the innovation during the same semester and over 44 more attendance hours than the instructor’s previous classes at the same location. In addition, students who participated in the innovation reported higher engagement and enjoyment in the class than in similar HSE classes that they had previously taken.
ContributorsPereira, Greg (Author) / Henriksen, Danah (Thesis advisor) / Gee, Betty (Committee member) / Joyce-Kennedy, Rosary (Committee member) / Arizona State University (Publisher)
Created2018
Description
Design is a fundamental human activity through which we attempt to navigate and manipulate the world around us for our survival, pleasure, and benefit. As human society has evolved, so too has the complexity and impact of our design activities on the environment. Now clearly intertwined as a complex social-ecological system at the global scale, we struggle in our ability to understand, design, implement, and manage solutions to complex global issues such as climate change, water scarcity, food security, and natural disasters. Some have asserted that this is because complex adaptive systems, like these, are moving targets that are only partially designed and partially emergent and self-organizing. Furthermore, these types of systems are difficult to understand and control due to the inherent dynamics of "wicked problems", such as: uncertainty, social dilemmas, inequities, and trade-offs involving multiple feedback loops that sometimes cause both the problems and their potential solutions to shift and evolve together. These problems do not, however, negate our collective need to effectively design, produce, and implement strategies that allow us to appropriate, distribute, manage and sustain the resources on which we depend. Design, however, is not well understood in the context of complex adaptive systems involving common-pool resources. In addition, the relationship between our attempts at control and performance at the system-level over time is not well understood either. This research contributes to our understanding of design in common-pool resource systems by using a multi-methods approach to investigate longitudinal data on an innovative participatory design intervention implemented in nineteen small-scale, farmer-managed irrigation systems in the Indrawati River Basin of Nepal over the last three decades. The intervention was intended as an experiment in using participatory planning, design and construction processes to increase food security and strengthen the self-sufficiency and self-governing capacity of resource user groups within the poorest district in Nepal. This work is the first time that theories of participatory design-processes have been empirically tested against longitudinal data on a number of small-scale, locally managed common-pool resource systems. It clarifies and helps to develop a theory of design in this setting for both scientific and practical purposes.
ContributorsRatajczyk, Elicia Beth (Author) / Anderies, John M (Thesis advisor) / York, Abigail (Committee member) / Shivakoti, Ganesh P (Committee member) / Arizona State University (Publisher)
Created2018
Description
School safety is a wicked problem due to shifting needs and available information, the diverse actors affected and involved, fluctuating budgetary demands and ramifications, and relations to broader social and political issues. School safety challenges encompass a range of factors, including threats of violence and fears related to school shootings, the effects of the COVID-19 pandemic on student mental health and well-being, and research and rhetoric on punitive discipline practices and the school-to-prison nexus, especially regarding the use of School Resource Officers (SROs). Following the murder of George Floyd by police in the Summer of 2020 and the subsequent civil unrest, several school districts across the United States began to reconsider the use of police on campuses, with some choosing not to renew contracts with police departments for SROs. In most cases, school district leaders (e.g., governing boards or superintendency) unilaterally made this decision without authentic school community input or participation in inclusive processes and shared decision-making opportunities. Phoenix Union High School District (PXU), a diverse, urban high school-only district that serves 25,000 students, was one of those districts that did not renew its contract with the local police department for SROs. Instead, PXU undertook efforts to reimagine school safety through two parallel participatory processes: School Participatory Budgeting (PB) and a Safety Committee. Drawing from the literature on school safety, participatory governance, and student voice, I explore school safety's historical and current landscape, specifically the use of SROs and punitive discipline measures, alongside methods of participatory governance within K-12 educational institutions and the benefits, challenges, and implications of student voice in shared decision-making processes. I then chronicle the two processes implemented in PXU using the Empowered Deliberative Democracy (EDD) conceptual framework and a case study methodology. I analyze and discuss the tensions and the transformative potential of participatory processes that include student and school community voices in finding solutions to difficult challenges. In conclusion, I summarize the case study and raise recommendations for using participatory processes to address wicked problems in K-12 educational institutions.
ContributorsBartlett, Tara Lynn (Author) / Schugurensky, Daniel, 1958- (Thesis advisor) / Fischman, Gustavo (Committee member) / Pivovarova, Margarita (Committee member) / Arizona State University (Publisher)
Created2023
Description
Energy insecurity has become increasingly common in Maricopa County, Arizona. Households are not able to meet energy demands, resulting in vulnerability and the sacrifice of basic needs. Various root causes and pathway dependencies have exacerbated this issue, creating detrimental health, societal and environmental outcomes.
The project, Energy Insecurity and Public Health: Going Further through Cross-Sector Collaboration, aims to improve the health of communities by promoting projects that are community-engaged, action-oriented, and equity-focused (Interdisciplinary Research Leaders, 2020). Eventually, the final deliverable of this project will be an energy insecurity toolkit that can be leveraged by stakeholders to make a change in their local communities. To achieve this deliverable, a stakeholder workgroup was created to assess all aspects of energy insecurity in Maricopa County. To avoid typical pitfalls of stakeholder workgroups, the Learning and Action Alliance (LAA) Framework was chosen to be applied to the workgroup. The LAA Framework leverages social learning and promotes knowledge sharing between stakeholders (O’Donnell et al, 2018). The framework is implemented in five phases and can be customized to fit any wicked problem. The accompanying guidebook, "Applying the Learning and Action Alliance Framework: Energy Insecurity in Maricopa County’, was created to simplify the framework’s implementation phases and provide ‘real-world’ examples of how the framework was implemented into the energy insecurity stakeholder workgroup. The guidebook will be used by the Maricopa County Department of Public Health to facilitate other sustainability workgroups. Thus far, the Maricopa County Department of Public Health has approved the guidebook and is looking forward to integrating the guidebook into workgroup standard practices.
The project, Energy Insecurity and Public Health: Going Further through Cross-Sector Collaboration, aims to improve the health of communities by promoting projects that are community-engaged, action-oriented, and equity-focused (Interdisciplinary Research Leaders, 2020). Eventually, the final deliverable of this project will be an energy insecurity toolkit that can be leveraged by stakeholders to make a change in their local communities. To achieve this deliverable, a stakeholder workgroup was created to assess all aspects of energy insecurity in Maricopa County. To avoid typical pitfalls of stakeholder workgroups, the Learning and Action Alliance (LAA) Framework was chosen to be applied to the workgroup. The LAA Framework leverages social learning and promotes knowledge sharing between stakeholders (O’Donnell et al, 2018). The framework is implemented in five phases and can be customized to fit any wicked problem. The accompanying guidebook, "Applying the Learning and Action Alliance Framework: Energy Insecurity in Maricopa County’, was created to simplify the framework’s implementation phases and provide ‘real-world’ examples of how the framework was implemented into the energy insecurity stakeholder workgroup. The guidebook will be used by the Maricopa County Department of Public Health to facilitate other sustainability workgroups. Thus far, the Maricopa County Department of Public Health has approved the guidebook and is looking forward to integrating the guidebook into workgroup standard practices.
Created2021-04-28