Matching Items (2)
Description
The following is a case study composed of three workflow investigations at the open source software development (OSSD) based Apache Software Foundation (Apache). I start with an examination of the workload inequality within the Apache, particularly with regard to requirements writing. I established that the stronger a participant's experience indicators are, the more likely they are to propose a requirement that is not a defect and the more likely the requirement is eventually implemented. Requirements at Apache are divided into work tickets (tickets). In our second investigation, I reported many insights into the distribution patterns of these tickets. The participants that create the tickets often had the best track records for determining who should participate in that ticket. Tickets that were at one point volunteered for (self-assigned) had a lower incident of neglect but in some cases were also associated with severe delay. When a participant claims a ticket but postpones the work involved, these tickets exist without a solution for five to ten times as long, depending on the circumstances. I make recommendations that may reduce the incidence of tickets that are claimed but not implemented in a timely manner. After giving an in-depth explanation of how I obtained this data set through web crawlers, I describe the pattern mining platform I developed to make my data mining efforts highly scalable and repeatable. Lastly, I used process mining techniques to show that workflow patterns vary greatly within teams at Apache. I investigated a variety of process choices and how they might be influencing the outcomes of OSSD projects. I report a moderately negative association between how often a team updates the specifics of a requirement and how often requirements are completed. I also verified that the prevalence of volunteerism indicators is positively associated with work completion but what was surprising is that this correlation is stronger if I exclude the very large projects. I suggest the largest projects at Apache may benefit from some level of traditional delegation in addition to the phenomenon of volunteerism that OSSD is normally associated with.
ContributorsPanos, Ryan (Author) / Collofello, James (Thesis advisor) / Fowler, John (Thesis advisor) / Pan, Rong (Committee member) / Wu, Teresa (Committee member) / Arizona State University (Publisher)
Created2017
Description
Computer supported collaborative learning (CSCL) has made great inroads in classroom teaching marked by the use of tools and technologies to support and enhance collaborative learning. Computer mediated learning environments produce large amounts of data, capturing student interactions, which can be used to analyze students’ learning behaviors (Martinez-Maldonado et al., 2013a). The analysis of the process of collaboration is an active area of research in CSCL. Contributing towards this area, Meier et al. (2007) defined nine dimensions and gave a rating scheme to assess the quality of collaboration. This thesis aims to extract and examine frequent patterns of students’ interactions that characterize strong and weak groups across the above dimensions. To achieve this, an exploratory data mining technique, differential sequence mining, was employed using data from a collaborative concept mapping activity where collaboration amongst students was facilitated by an interactive tabletop. The results associate frequent patterns of collaborative concept mapping process with some of the dimensions assessing the quality of collaboration. The analysis of associating these patterns with the dimensions of collaboration is theoretically grounded, considering aspects of collaborative learning, concept mapping, communication, group cognition and information processing. The results are preliminary but still demonstrate the potential of associating frequent patterns of interactions with strong and weak groups across specific dimensions of collaboration, which is relevant for students, teachers, and researchers to monitor the process of collaborative learning. The frequent patterns for strong groups reflected conformance to the process of conversation for dimensions related to “communication” aspect of collaboration. In terms of the concept mapping sub-processes the frequent patterns for strong groups reflect the presentation phase of conversation with processes like talking, sharing individual maps while constructing the groups concept map followed by short utterances which represents the acceptance phase. For “joint information processing” aspect of collaboration, the frequent patterns for strong groups were marked by learners’ contributing more upon each other’s work. In terms of the concept mapping sub-processes the frequent patterns were marked by learners adding links to each other’s concepts or working with each other’s concepts, while revising the group concept map.
ContributorsChaudhry, Rishabh (Author) / Walker, Erin A (Thesis advisor) / Maldonado-Martinez, Roberto (Committee member) / Hsiao, Ihan (Committee member) / Arizona State University (Publisher)
Created2015