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150369 https://hdl.handle.net/2286/R.I.14392 http://rightsstatements.org/vocab/InC/1.0/ All Rights Reserved 2011 vii, 78 p. : ill Masters Thesis Academic theses Text eng Rubin, Simon (Simon David) White, Dave D Lee, Woojin Basile, George Arizona State University Partial requirement for: M.S., Arizona State University, 2011 Includes bibliographical references (p. 62-66) Field of study: Recreation and tourism studies The purpose of this quantitative study is to test the validity of a behavioral theory, value-belief-norm theory (Stern, 2000), in the context of environmental hotel management. The lack of theoretical consideration in previous studies on environmental attitudes of hotel/resort managers warrants an investigation of a theory with the potential to better explain behaviors that support the goals of environment management systems. The goal of this research was to document the values, beliefs, personal norms, and environmental management support behaviors of managers in a hospitality setting. Data were collected from a sample of hotel and resort managers in the Phoenix metropolitan area by using a survey of well-documented items from previous research on the theory. Results suggest the value-belief-norm theory is successful in explaining environmental management support behaviors. Implications for practitioners as well as researchers are discussed. Recreation and Tourism Environmental Management Organizational Behavior Accommodations Behaviors Hotel Phoenix Theory Hotel Management Hospitality industry--Environmental aspects. Hospitality industry Hotelkeepers--Arizona--Phoenix Metropolitan Area--Attitudes. Hotelkeepers Antecedents of effective environmental management: a test of the value-belief-norm theory