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Today, the United States consumer vehicle market consists of about 276 million legally registered units, a prime candidate for service skulduggery (BTS, 2019). It raised some concerns when research conducted by the author revealed that about half of United States

Today, the United States consumer vehicle market consists of about 276 million legally registered units, a prime candidate for service skulduggery (BTS, 2019). It raised some concerns when research conducted by the author revealed that about half of United States survey participants state they feel uneasy about approaching either a mechanic they know or one that was new to them.

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    Date Created
    2021
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    • Partial requirement for: M.S., Arizona State University, 2021
    • Field of study: Engineering

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