Standardized processes for training and accountability, for an Environmental Services department within a healthcare system, were implemented to see the impact they would have on key performance indicators (KPIs). The KPIs involved infection rate for hospital acquired Clostridium Difficile (CDI), cleaning verification compliance, patient satisfaction, concerning the cleaning of their environment, and employee turnover.
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- Partial requirement for: M.S., Arizona State University, 2017Note typethesis
- Includes bibliographical references (page 27)Note typebibliography
- Field of study: Construction management